ANGELA HENDERSON
Memphis,TN
Summary
Experienced professional in operations and human resources with a strong background in intake supervision and data analysis. Expertise in improving compliance and operational integrity through effective staff training and documented processes. Skilled in compiling reports to guide management decisions in high-stakes environments.
Overview
1
1
year of professional experience
Work History
Jail Intake Supervisor
Shelby County Sheriff's Office - Jail Division
Memphis, USA
01.2024 - 01.2025
- Supervised intake operations for 50-100 inmates, ensuring accurate processing and compliance with regulations
- Led and trained 5-10 staff members, reinforcing procedures and accountability
- Maintained comprehensive inmate records and documentation across systems to support operational integrity
- Coordinated with courts and internal departments for housing and transfers
- Maintained accurate inmate records and documentation across systems
- Compiled detailed reports on intake volume and operational performance to inform management decisions
Juvenile Detention Intake Supervisor
Shelby County Youth Justice & Education Center
Memphis, USA
- Supervised intake and release operations for juvenile residents
- Developed and implemented Dorm Roster tracking system, enhancing accountability and operational efficiency
- Streamlined process for locating detainee information, facilitating better staff coordination
- Ensured compliance with policies and regulatory requirements
- Compiled reports on population trends and intake activity to inform decision-making
Education
Bachelor of Business Administration -
University of Phoenix
Skills
- Intake Data Analysis
- Crisis intervention
- Court coordination
- Policy Compliance
- Records Management
- Juvenile operations
- Process optimization
- Staff training
- Conflict management
- Resident accountability
Timeline
Jail Intake Supervisor
Shelby County Sheriff's Office - Jail Division
01.2024 - 01.2025
Juvenile Detention Intake Supervisor
Shelby County Youth Justice & Education Center
Bachelor of Business Administration -
University of Phoenix