Angela Hensley
Myers Flat,CA
Summary
An entrepreneurial and highly motivated professional with over a decade of experience across diverse industries, including business management, finance, customer service, and hospitality. Proven ability to build and manage successful businesses, from a dog waste removal service to a notary public and cleaning service. Skilled in client relations, marketing, operational management, and financial transactions. Possesses a strong work ethic, a positive attitude, and a commitment to delivering exceptional service.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Business Owner
Scrappy Scoops
01.2025 - Current
- Established and grew a new pet waste removal business from the ground up, demonstrating strong entrepreneurial and business management skills.
- Managed all aspects of business operations, including securing a business license, obtaining liability insurance, and handling all financial accounts.
- Designed, built, and maintained the company's professional website and all social media marketing materials.
- Single-handedly managed all client requests, scheduling, and invoicing, ensuring high customer satisfaction.
- Independently performed all service duties, consistently delivering high-quality and reliable results.
Notary Public
Self-Employed
10.2023 - Current
- Acted as an impartial witness to the signing of legal documents in California, appointed and commissioned by the Secretary of State.
- Performed duties to deter fraud, including verifying identity and ensuring the signer understands the document.
- Administered oaths and acknowledged signatures, meticulously recording all notarial acts.
- Provided mobile services, traveling to clients as needed to accommodate their schedules and locations.
Cleaning Technician
Self-Employed
07.2023 - Current
- Managed a successful, self-owned cleaning business focused on recurring residential clients.
- Performed thorough cleaning and sanitization of assigned areas, including floors, surfaces, and fixtures.
- Responded promptly to customer requests and implemented new cleaning techniques to improve efficiency.
- Maintained inventory of cleaning supplies and ensured compliance with all sanitation and safety standards.
Cleaning Technician
Redwood Cleaning Services
01.2023 - 06.2023
- Provided cleaning and maintenance for a minimum of 8 different short-term rentals and 3 recurring residential properties.
- Collaborated with a team to efficiently complete tasks within designated timeframes.
- Worked independently without direct supervision, maintaining high-quality standards.
- Assisted in the development of standard operating procedures (SOPs) for cleaning tasks.
Homestead and Farm Operations Assistant
Self-Employed
04.2013 - 02.2021
- Supported the daily operations and administrative tasks of a specialized farm and homestead.
- Administrative and Compliance Management (2019-2021): Managed a regulated cultivation operation's administrative duties, including maintaining an organized database of plant inventory and tracking product weight and volume for distribution. Required meticulous attention to detail and adherence to compliance standards.
- Cultivation and Caretaker Duties (2013-2017): Performed essential farmhand duties, including watering, feeding, and managing light deprivation systems for plant cultivation.
MSR/Teller
Community Credit Union of Southern Humboldt
05.2017 - 08.2019
- Started as a Teller and was promoted to a Call Representative in the Service Center.
- Accurately balanced a cash drawer multiple times a day and handled large amounts of cash.
- Managed member accounts, promoted products and services, and provided guidance on banking inquiries.
- Maintained excellent communication with members and coworkers and was fluent in various computer applications.
Independent Cleaning Contractor
Self-Employed
08.2012 - 04.2017
- Provided comprehensive housekeeping services to private clients, ensuring a high standard of cleanliness and organization.
- Managed client relationships and scheduling, demonstrating strong organizational skills and reliability.
- Utilized a proactive approach to identify and address client needs, resulting in consistent client satisfaction.
Housekeeper
Miranda Gardens Resort
05.2012 - 08.2012
- Cleaned resort cabins to high standards and provided tourists with local information.
- Managed laundry services for the resort, ensuring timely and efficient operations.
Cashier/Customer Service
Shell
06.2011 - 11.2011
- Assisted customers, maintained a cash drawer, and stocked shelves.
- Performed additional duties, including pumping propane and preparing hot food.
Cashier/Customer Service
Miranda Market
09.2009 - 06.2011
- Assisted customers, maintained a cash drawer, and stocked shelves.
- Prepared hot food and ensured a clean and organized work environment.
Store Clerk / Customer Service
2 Dye 4 Designs (Family-Owned Business)
04.2004 - 09.2009
- Started as a store clerk in a family-owned clothing business, gaining hands-on experience with daily retail operations from an early age.
- Managed all cash register transactions, including opening and closing procedures, with increasing autonomy.
- Provided excellent customer service by assisting the public with purchases and inquiries.
- Sporadic between 2009 until the store closed in 2022
Education
High School Diploma or Equivalent - undefined
South Fork High School
Miranda, CA06.2010
Skills
- Business Management: Business Planning, Client Relations, Invoicing, Financial Management, Marketing Strategy, Social Media Advertising
- Customer Service: Problem-Solving, Professionalism, Relationship Management, Client Communication
- Financial Skills: Cash Handling, Teller Operations, Data Entry, Bank/Credit Union Procedures
- Operational Skills: Cleaning and Sanitation, Notarial Acts, Time Management, Independent Work, Organizational Skills, Compliance Adherence
- Technical Skills: Computer Applications, Website Management
Certification
Certified Notary Public | October 2023 – Present
Timeline
Business Owner
Scrappy Scoops
01.2025 - Current
Notary Public
Self-Employed
10.2023 - Current
Cleaning Technician
Self-Employed
07.2023 - Current
Cleaning Technician
Redwood Cleaning Services
01.2023 - 06.2023
MSR/Teller
Community Credit Union of Southern Humboldt
05.2017 - 08.2019
Homestead and Farm Operations Assistant
Self-Employed
04.2013 - 02.2021
Independent Cleaning Contractor
Self-Employed
08.2012 - 04.2017
Housekeeper
Miranda Gardens Resort
05.2012 - 08.2012
Cashier/Customer Service
Shell
06.2011 - 11.2011
Cashier/Customer Service
Miranda Market
09.2009 - 06.2011
Store Clerk / Customer Service
2 Dye 4 Designs (Family-Owned Business)
04.2004 - 09.2009
High School Diploma or Equivalent - undefined
South Fork High School
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