Angela Hibbard
Indianapolis,IN
Summary
Dynamic leader and skilled prep cook with a proven track record at Circle City Raceway, enhancing kitchen efficiency and team collaboration. Expert in safe food handling and maintaining high sanitation standards, I significantly reduced food waste. My dedication to customer service and ability to thrive under pressure drove substantial improvements in food quality and kitchen productivity.
Overview
6
6
years of professional experience
Work History
Prep Cook
Circle City Raceway
Indianapolis, IN
10.2021 - Current
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
- Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
- Stocked inventory efficiently, enabling seamless transition between meal services.
- Trained and assisted new kitchen staff members.
- Cultivated a safe working environment by consistently wearing appropriate protective gear and practicing safe handling techniques during food preparation tasks.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Maintained food safety and sanitation standards.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Managed opening and closing shift kitchen tasks.
- Monitored food quality and presentation to maintain high standards.
- Prepared and served various food items in fast-paced Type environment.
- Trained and supervised cooking staff to expertly meet daily needs.
Stand Manager
Indianapolis Speedrome
Indianapolis, IN
05.2021 - Current
- Managed daily operations, ensuring smooth workflow and timely completion of tasks to maintain a well-functioning stand.
- Cultivated a loyal customer base through consistent delivery of high-quality products paired with friendly service interactions from staff members.
- Handled cash transactions accurately, balancing daily sales reports and preventing discrepancies in financial records.
- Collaborated with marketing team to develop promotional materials and advertising campaigns, attracting new clientele and increasing sales.
- Maintained high standards of cleanliness and organization throughout the stand, complying with health regulations and promoting a positive work environment.
- Resolved customer complaints promptly, maintaining professionalism while addressing concerns in an empathetic manner.
- Ensured compliance with all applicable laws and regulations pertaining to food safety, employee rights, and business operations within the stand manager role.
- Conducted regular equipment maintenance checks to minimize downtime due to repairs or malfunctions in the stand''s operation systems.
- Coordinated concession team, food preparation, and storeroom operations.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Defined clear targets and objectives and communicated to other team members.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Assistant Store Manager
Circle K
Indianapolis, IN
03.2019 - 10.2021
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Created and maintained safe and secure work environments for employees.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Trained and guided team members to maintain high productivity and performance metrics.
Education
Diploma -
Manual High School
Indianapolis05.1993
Skills
- Attention to Detail
- Cleaning and organization
- Customer Service
- Safe Food Handling
- Teamwork and Collaboration
- Efficient multitasking
- Following Instructions
- Food handling
- Food Preparation
- Cleanliness
- Quick-learning
- Highly motivated
- Dependable and reliable
- Kitchen Organization
- Inventory Stocking
- Food Storage
- Sanitation Practices
- Flexible Schedule
- Cooking Equipment Knowledge
- Cross-Contamination Prevention
- Workstation Maintenance
- Equipment Sanitation
- Food quality control
- Kitchen Equipment Operation
- Temperature Monitoring
- Food Waste Reduction
- Grilling Techniques
- Cooking
- Works Well Under Pressure
- Cleaning and sanitization
- Team Leadership
Timeline
Prep Cook
Circle City Raceway
10.2021 - Current
Stand Manager
Indianapolis Speedrome
05.2021 - Current
Assistant Store Manager
Circle K
03.2019 - 10.2021
Diploma -
Manual High School