Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Angela Hill

Dallas,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Detail-oriented Phlebotomist with strong track record in painless venipuncture. Highly familiar with centrifugation and aliquoting procedures and medical terminology. Responsible and hardworking professional dedicated to using compassionate and caring approach to provide outstanding services to patients.

Overview

24
24
years of professional experience

Work History

Mail Processing Clerk

USPS, United States Postal Service
Dallas, TX
08.2000 - Current
  • Performed venipuncture and skin punctures on patients of all ages to collect blood samples for laboratory testing.
  • Maintained records of patient information, test results and lab activities in accordance with established protocols.
  • Assisted physicians and nurses with various procedures related to phlebotomy.
  • Prepared collection containers, needles and other supplies needed for specimen collection.
  • Verified patient identification prior to collecting specimens.
  • Labeled collected specimens accurately according to protocol.
  • Ensured that the proper amount of blood was drawn from each patient by using appropriate techniques and equipment.
  • Processed specimens according to laboratory guidelines including centrifugation, aliquoting, freezing and packing as required.
  • Provided instruction to patients regarding the collection process, safety precautions and post-collection care instructions.
  • Conducted quality control checks on equipment used in specimen collection processes such as thermometers, centrifuges.
  • Followed universal precautions when handling blood samples at all times.
  • Maintained cleanliness of work area including decontamination of surfaces between patient visits per infection control policies and procedures.
  • Transported specimens securely following departmental protocols while maintaining temperature requirements if necessary.
  • Complied with HIPAA regulations regarding confidentiality of patient information.
  • Reviewed orders for accuracy before initiating collections.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Identified patients using proper procedures prior to specimen collection.
  • Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
  • Prepared and packaged specimens for courier transport.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
  • Collected specimens for drug screens, paternity tests and alcohol tests.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.

Education

Certification - Medical Assisting

Texas Medical Institute
06-1993

High School Diploma -

Lincoln High School
Dallas, TX
05-1988

Skills

  • Postal Service Product Knowledge
  • Shipping and Receiving Proficiency
  • Automated Mail Processing Proficiency
  • Distribution Services
  • Problem-Solving Skills
  • Customer Service
  • Workplace Safety
  • Route Management
  • Team Collaboration
  • Strong Organization Skills
  • Mail Distribution
  • Clinical Lab Settings
  • Interpersonal and Written Communication
  • Specimen Preparation
  • Specimen Processing
  • Medical Laboratory Procedures
  • Critical Thinking Proficiency
  • Instrument Calibration
  • Safety Compliance
  • Specimen Collection
  • Medical Terminology
  • Laboratory Instrumentation
  • Lab Equipment Maintenance
  • Sample Collection Techniques
  • Equipment Calibration
  • Lab Equipment Processes
  • Hazardous Waste Management
  • Laboratory Safety Protocols
  • Venipuncture
  • Blood Collection
  • Data Entry
  • Donor Screening
  • Paperwork Processing
  • HIPAA Compliance
  • Medical Records Review
  • Patient Support
  • Diagnostic Testing
  • Patient Care
  • Staff Management
  • Medical Terminology Knowledge
  • Quality Control
  • Blood Transfusions
  • Specimen Handling
  • Venipuncture Expertise
  • Communication Abilities

References

References available upon request.

Timeline

Mail Processing Clerk

USPS, United States Postal Service
08.2000 - Current

Certification - Medical Assisting

Texas Medical Institute

High School Diploma -

Lincoln High School
Angela Hill