Angela Hill
Lithonia,GA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Fraud Prevention Representative
Wells Fargo
01.2022 - Current
- Reduced fraudulent activities by thoroughly investigating suspicious transactions and reporting findings to management.
- Improved fraud detection rates by implementing advanced monitoring tools and staying up-to-date with industry trends.
- Enhanced customer trust by promptly addressing their concerns regarding potential fraud incidents and providing recommendations for safeguarding their accounts.
- Collaborated with cross-functional teams to develop and implement comprehensive fraud prevention strategies, resulting in a more secure financial environment for customers.
Paraprofessional Educator
Chancelight Behavioral Health And Education
06.2019 - 01.2022
- Enhanced student comprehension by implementing differentiated instruction techniques tailored to individual learning needs.
- Boosted classroom engagement by incorporating interactive, hands-on activities into daily lesson plans.
- Collaborated with fellow educators to develop interdisciplinary units, enriching students'' understanding of various subjects.
- Supported special needs students through one-on-one assistance, enabling them to reach their full potential in an inclusive environment.
- Assisted teachers in managing classroom behavior by enforcing rules and implementing positive reinforcement strategies.
Education
Masters - Counseling
Walden University
Minneapolis, MNBachelor - Criminal Science
Saint Leo University
Saint Leo, FL06.2016
Skills
- Problem-Solving
- Professional Demeanor
- Effective Communication
- Interpersonal Skills
- Professionalism
- Multitasking Abilities
- Teamwork and Collaboration
Timeline
Fraud Prevention Representative
Wells Fargo
01.2022 - Current
Paraprofessional Educator
Chancelight Behavioral Health And Education
06.2019 - 01.2022
Masters - Counseling
Walden University
Bachelor - Criminal Science
Saint Leo University