A highly motivated professional with a unique blend of skills:
Mechanic: Proficient in diagnosing and repairing automotive issues. Skilled in engine maintenance, brake systems, and electrical troubleshooting.
Paint Mixer: Knowledgeable in color mixing, paint application, and surface preparation. Ensures high-quality finishes.
Fraud Prevention: Trained in fraud detection, risk assessment, and security protocols. Seeking an opportunity where adaptability and a strong work ethic are valued.
I'm a valuable team player and adapt fast to any work environment.
Overview
4
4
years of professional experience
Work History
Fraud Prevention Representative
Advance Call Center Technologies
Harlingen, TX
01.2021 - Current
Created detailed reports summarizing investigations into suspected fraudulent activity.
Participated in group discussions with team members to develop new ways to combat fraud.
Provided guidance on how best to protect customers from becoming victims of fraud or identity theft.
Reviewed customer accounts for suspicious activity and identified fraudulent transactions.
Assembly Line Production Worker
CK Technology
Brownsville, TX
11.2019 - 06.2021
Assembled components by examining connections for correct fit, fastening parts and subassemblies.
Sorted and placed materials or items on racks, shelves or in bins according to predetermined sequence.
Communicated effectively with co-workers about production progress throughout shift hours.
Paint Mixer
Lowes Distribution Center
Brownsville, TX
06.2020 - 01.2021
Assisted with customer requests and answered questions to improve satisfaction.
Worked with cross-functional teams to achieve goals.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Mechanic
4 bros shop
Brownsville, TX
Inspected vehicle engines and other components to identify potential issues.
Welded, soldered and fabricated parts to complete skilled services.
Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
Tested components and systems using infrared engine analyzers, compression gauges and computerized diagnostic devices.
Education
Associate of Applied Science - Welding Technology
Texas State Technical College - Harlingen
Harlingen, TX
05-2025
Associate of Applied Science - Architectural Drafting & Engineering Technology
Texas State Technical College - Harlingen
Harlingen, TX
05-2020
Certificate - Automotive Technology
Texas State Technical College - Harlingen
Harlingen, TX
05-2018
Skills
Identity Verification
Ethical Standards
Risk Level Determination
Report Preparation
Customer Service
Organization and Time Management
Microsoft Office
Analytical and Critical Thinking
Organization
Relationship Building
Basic Math
Problem-Solving
Troubleshooting
Computer Skills
Flexible and Adaptable
Conflict Resolution
Leadership
Remote Office Availability
Hand and power tools
Vehicle inspections
Electrical Systems
Problem diagnosis
Languages
English and spanish speaking
Timeline
Fraud Prevention Representative
Advance Call Center Technologies
01.2021 - Current
Paint Mixer
Lowes Distribution Center
06.2020 - 01.2021
Assembly Line Production Worker
CK Technology
11.2019 - 06.2021
Mechanic
4 bros shop
Associate of Applied Science - Welding Technology
Texas State Technical College - Harlingen
Associate of Applied Science - Architectural Drafting & Engineering Technology
Customer Service Representative/Claims Processor at ACT Advance Call Center TechnologiesCustomer Service Representative/Claims Processor at ACT Advance Call Center Technologies