Angela Hill
Atlanta
Summary
Professional health care representative, dependable, team player in patient accounts. Excellent communication, problem-solving skills, and commitment to patient satisfaction. Experience in patient registration, Revenue Cycle, Commercial payors, Medicare, Medicaid, Workers Comp,and VA. Experience in billing, insurance verification, posting payments, collections, financial assistance, answering inbound calls and also calling patient in regards to hospital bill.
Overview
20
20
years of professional experience
Work History
Patient Registration Representative
Northside Hospital Atlanta
07.2024 - 03.2025
- Verified insurance coverage to confirm patient coverage for necessary medical services.
- Gathered demographic and insurance information to register patients for medical appointments.
- Imaged and scanned patient and registration documentation into electronic patient records.
- Demonstrated adaptability in handling high-volume periods while maintaining a calm demeanor, resulting in efficient service delivery during peak hours.
- Maintained patient confidentiality by adhering to HIPAA regulations and securing sensitive information.
- Provided counseling to help patients navigate financial assistance programs for uncovered bills.
Payment Entry Specialist
Northside Hospital
02.2020 - 01.2024
- Responsible for performing a variety of accounting functions receivable
- Responsible for posting insurance remits and patient remits
- Responsible for posting CORR remits and coding
Patient Account Specialist
Northside Hospital
09.2018 - 02.2020
- Responsible for being courtesy to patients to resolve patient balances, verifying insurance and maintaining positive relations
- Possessing good communication skills by receiving and responding to oral and written patient account inquiries
- Responsible for any office work including emails, faxes, and recording data
Patient Billing
Sleep Med INC
02.2016 - 01.2018
- Demonstrated excellent customer service skills by verifying payers regarding patient claims, insurance eligibility, and coverage
- Responsible for updating patient invoices on current and past due balances, while setting up future payment arrangements
Patient Account Representative
Phoenix Healthcare/HSI
06.2005 - 08.2014
- Collected patient co-pays and deductibles through Skip trace by demonstrating use of Accurint
- Provided excellent customer service while meeting monthly goals
- Demonstrated communication through telephone skills that consisted of 100+ inbound/outbound calls
- Healthcare Billing and Hospital Operations
- Software experience in Centricity, Greenway, Star and Bright tree
Education
Certificate - Medical Office Administration
Kennesaw Continuing Education
Kennesaw, GA02-2005
High School Diploma -
West End High School
Alabama05-1993
Skills
- Payment collection
- Insurance verification
- Patient confidentiality
- Patient relations
- Payment posting
- Revenue Cycle
- Typing 35 wpm
- Optum Healthcare
- Centricity
- Patient registration
- Med Metrix
- Star
- Microsoft Word
- ZirMed
Timeline
Patient Registration Representative
Northside Hospital Atlanta
07.2024 - 03.2025
Payment Entry Specialist
Northside Hospital
02.2020 - 01.2024
Patient Account Specialist
Northside Hospital
09.2018 - 02.2020
Patient Billing
Sleep Med INC
02.2016 - 01.2018
Patient Account Representative
Phoenix Healthcare/HSI
06.2005 - 08.2014
Certificate - Medical Office Administration
Kennesaw Continuing Education
High School Diploma -
West End High School
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