Angela Hinton
Gulfport,United States
Summary
Multi-skilled and task-oriented professional with successful experience in clinical social work, surgical services technology, human anatomy and physiology, office automation and administration, medical administration, information management, staff leadership, coaching and mentoring, patient care and relations, customer service, and program management. Articulate communicator with excellent oral and written communication skills. Empathetic professional with hands-on experience providing quality psychological services to children and adults. Skilled in identifying, assessing and diagnosing mental health and emotional issues. Develops and implements treatment plans and provides counseling and therapy to obtain maximum results for patients.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sexual Assault/ Harassment Prevention/Response Specialist & Program Manager of Teal Rope Program
Department of the Air Force
05.2023 - 10.2023
- Knowledgeable of wide range of social science and social work principles, concepts, and practices relating to victim advocacy and prevention of and response to sexual assault/sexual harassment
- Educates in laws, regulations, executive orders, issues, etc., to include Air Force organizational structure, management policies, methods, and practices relating to sexual assault/sexual harassment victim advocacy, and related interpersonal violence.
- Skilled in social service delivery systems, methods, and theories relating to victim advocacy, sexual assault/sexual harassment.
- Maintains training and education techniques to implement and deliver sexual assault/sexual harassment training.
- Skilled in applying tact and diplomacy during interactions with internal and external officials during difficult and sensitive circumstances and to establish and maintain effective working relationships with organizations and individuals to identify, establish, modify, and provide victim support/assistance.
- Tactfully employs various methods and techniques typical of sexual assault/sexual harassment victim advocate program, including crisis intervention, situational assessment, and analyzing needs of victim to provide support and/or assistance to them in resolution of complex problems.
- Assists victims of sexual assault and sexual harassment towards process of recovery, through advocacy and resource information
- For SAPR sexual cases, victim advocate will operate under supervision of State SAPR performing duties which include, but are not limited to, crisis intervention, safety planning, referral, ongoing non-clinical support, and serves as resource on available options to assist victims in making informed decisions regarding reporting options and care.
- Conducts assessment of individuals to determine required needs and evaluates safety and levels of risk.
- Performs crisis intervention, safety planning, referral, ongoing non-clinical support in serious and complicated cases.
- Conducts assessments of individuals to determine required needs and evaluates safety and levels of risks exercising authoritative judgment.
- Completes required reports/documents on incidents of sexual assault and sexual harassment.
- Assists State SAPR with entering all JFHQ-State sexual assault incidents into Department of Defense Sexual Assault Incident Database (DSAID) IAW DOD and NGB policies and procedures.
- Facilitates or assists in planning, scheduling, and delivery of sexual assault prevention and response and interpersonal violence prevention training for all JFHQ-State personnel, leadership, deploying personnel, volunteer or collateral duty Victim Advocates, and other key functional stakeholders to include annual refresher SAPR training
- Directs elite team as manager of Teal Rope Program, leads 30-50 Teal Ropes and 10 Teal Rope Military Training Leaders with prerequisite instruction required to wear teal Rope adornment which identifies service members making difference in fight against sexual assault and harassment.
- Coordinates guest speakers, arranges announcements and marketing, and coordinates logistics for various training activities, such as weekly SAPR briefings, organizing and facilitating annual 40-hour SAPR victim advocate training, and coordinating all functions of teal rope program.
- Promotes awareness of sexual assault and interpersonal violence prevention in community by performing outreach activities in preparation for and implementation of Sexual Assault Awareness Prevention Month.
Certified Peer Specialist
Veterans Affairs Administration
12.2019 - 05.2023
- Assist veterans in regaining their independence within community and with identifying their skills, strengths, and resources through one-on-one sessions, assisting veterans with very complex mental illnesses and challenging situations that require effective communication and decision-making skills, Work with veterans to develop recovery plan.
- Utilize his/her own personal recovery experience.
- Handle crisis interventions and address emergency situations without benefit of specific instructions.
- Provide training to other staff and/or veterans.
- Participates in service, training, consultation, and other professional activities of VA health care services and functions as fully vested member of multidisciplinary team; Serves as recovery agent by providing and advocating for effective wellness and holistic recovery-based services that aid Veterans in daily living; Assists Veterans to articulate personal recovery goals through use of individual or group meetings; Observes behaviors that might indicate difficulty adapting or responding to treatment (e.g., missed assessment appointments, failure to attend or maintain abstinence, risk to self or others, disruptive behavior), completes appropriate documentation, and reports concerns to treatment team in timely manner; Uses ongoing individual and group meetings to teach Veterans how to identify and combat negative self-talk and overcome fears by providing forum that allows Veteran to share their experiences; As necessary, handles crisis interventions for Veterans and addresses other emergent situations without benefit of specific instructions, Maintains working knowledge of current trends and developments in holistic approaches in wellness and recovery by reading books, journals, and other relevant materials.
- Counseled 30 veterans individually to assist in overcoming obstacles, make proper choices to stay focused and adjust to transitioning from military life.
Research Assistant
Veterans Affairs Administration
01.2018 - 08.2018
- Participates in design of data collection instruments and procedures, selection of appropriate measures and techniques, study implementation, statistical analyses, and interpretation of results
- Implements procedures for identifying subjects, recruiting subject, obtaining informed consent, administering structured interview questionnaires
- Coordinates and conducts data collection activities including preparing and disseminating research materials including consent forms, assessment instruments and other data collection forms, and conducting interviews
- Responsible for recurring and scheduling of subjects for intake assessment, and follow-up
- Subjects may belong to complex patient population with preexisting conditions.
- Working with this complex patient population often requires interaction with patient’s family members or caregivers.
- Administers baseline assessment and follow-up assessments according to research protocol and level of training.
- Answers questions relating to protocol and determines appropriate action.
- More complex cases require additional scheduling, supervision, and follow-ups.
- Recognizes adverse events and brings them to attention of principle investigator.
- Monitors quality of data and procedures and assures human subjects rights are protected.
- Always maintains patients’ confidentially.
- Collaborates in data analysis and report writing.
- Summarizes research data into meaningful statistical tables and narrative.
- Prepares manuscript reports, conducts literature searches and obtains literature reviews.
- Writes abstracts, protocols, and informed consents for submission to Investigational Review Board (IRB)
- Programs database for entry of research questionnaires, booklets, data, and creates codebook for these databases.
- Runs various computer programs to edit and clean data analyses.
- Performs data entry into database, data management, checking data and cleaning data.
- Abstracts, edits, and/or codes patient records or other pertinent research data
- Retrieves patient information for other clinical/management settings and other computer systems
- Knowledge of problems common to public health and assessment
- Familiar with dealing with patients and family members in this setting
- Ability to manage multiple, concurrent projects independently
- Able to communicate with research subjects, mid and high-level investigators, managers, providers-of-care, system analysts, and computer center personnel to obtain and relay information on research projects
- Able to establish priorities, to work independently, and know when to obtain supervision.
- Knowledgeable of VA safety and emergency procedures.
- Managed approximately 30 incoming calls, emails and faxes per day from veterans/customers.
Mental Health Technician/Health Tech
Dept. of the Air Force
09.2014 - 05.2017
- Provided technical support to provider staff.
- Performed basic intake interviews, obtaining patient psychosocial history, personal information, and mental status indicators.
- Assisted in assessment and care of mental health patients under supervision of credentialed mental health providers.
- Administered and scored standardized psychological testing and assessments.
- Assisted in identifying mental health problems by interviewing, observing, and documenting patient behaviors.
- Assisted credentialed mental health providers with psycho-educational classes and groups.
- Under supervision, provided direct client services in areas of employment counseling, client needs assessment, vocational evaluation, employment preparation, and training, referral to community resources and support services, program eligibility, and/or job development/placement, and performs related duties as required.
- Assessed client’s education, work experience, skills abilities, qualifications, and job interest; assessed client readiness for job referral, classroom training, on-job training, and support services; attempts to match clients with available employment training, or other opportunities/services.
- Identified problems/barriers that hinder employability; assists clients in resolving and mitigating barriers to employment by identifying need for other services and benefits; counsels clients regarding recommended solutions and suggested supportive services; makes appropriate referrals to department, County, and other community resources; makes arrangements/referrals for wide range of specialized and support services, which may include ESL courses, high school diploma or equivalency education, homeless mitigation, child care, substance abuse treatment/counseling, family crisis/domestic violence intervention, healthcare or mental health services
- Has knowledge of precautionary measures for preventing patient injury and suicide?
- Supported mental health treatment goals.
- Provided informational briefings to people who may be affected by traumatic event or death under supervision of credentialed mental health provider.
- Performed clerical and administrative work in support of office/organization.
- Established, updated, and maintained office records of various types that will assist in efficient operation of night, to include, but not limited to file plans, meeting notes, clinic records, calendars and schedules, local policies.
- Ensured clinic compliance with requirements of various national accreditation agencies, as well as DoD, AF, State, and local policies, Used variety of automated (e.g., records management, electronic forms, electronic publications library, time, and attendance, CHCS for patient appointments, AHLTA for documenting progress notes, etc.) and non-automated systems to perforn1such duties.
- Oversaw patient access to care compliance and coordinates corrections when needed.
- Scheduled patient visits by appointment type and trains others in updates to scheduling procedures.
- Managed provider templates and scheduled in automated system (CHCS, Ahlta, and TA)
- Organized clinic schedule to ensure maximum availability to patients and efficient use of provider hours.
- Coordinated mental health service treatment
- Coordinated with other agencies regarding specific care, treatment, prevention, rehabilitation, and administrative functions.
- Contacts military and community agencies to obtain collateral intonation.
- Explained and interpreted mental health services to patients or others.
- Assisted in, or arranged patient referral to public, private, and military community agencies.
- Provided support for outreach, educational briefings, and IDS/CA IB functions, employment workshops.
- Briefed base personnel and patients on variety of topics.
- Suicide Prevention, ADAPT Program, Front line Supervisor Training, Stress Management, Reintegration, Mental Health Services, Employment Services etc.) experienced in completing SAPR procedures regarding understanding physical and/or psychological trauma of sexual assault, and investigative and legal aspects of adult military sexual assault.
- Knowledgeable of military organizations, mission impacts, military lifestyles, civilian resources, and traumatic situations that may contribute to individual and interpersonal stress, working environment problems, or crisis.
C.N.A/ Psych Tech
Armed Forces Retirement Homes
12.2012 - 05.2013
- Provided comfort care and hygiene to patients to include bathing, hair and nail care, oral hygiene, skin care and back rubs.
- Accompanied patients to other areas of facility for scheduled appointments, treatments, recreational, social and religious activities, and monitored and cared for patients during ambulance transport to other medical treatment facilities.
- Accompanied residents to planned activities in community or appointments scheduled as required.
- Required to remain with resident when necessary.
- Obtained routine laboratory specimens and labeled them with patient identification, per policy and direction of Charge Nurse
- Transport specimens to laboratory for testing including blood, urine, stool, sputum and nasogastric tube specimens; obtain results (paper copy) from laboratory as directed by Charge Nurse to be placed in chart.
- Took accurate vital signs.
- Blood pressure, pulse, respirations, temperature) and other required measurements, height and weight.
- Recognized implications of changes and reports to physician and/or nursing supervisor.
- Performed routine procedures in accordance with established standard operating procedures for CNA education.
- Performed blood pressure screenings and application of bandages and splints.
- Charge nurse/supervisor guided and directs CNA in providing care to residents with chronic medical and surgical procedures such as receiving O2 administration using concentrators/tanks, recent post-op surgical procedures/amputations.
- Maintained flow sheets and patient records, documenting patient care as per expected standards.
- Maintained strict compliance with HIPAA regulations, ensuring confidentiality and privacy of patients'' personal information.
- Collaborated with multidisciplinary teams for optimal patient outcomes and streamlined care processes.
- Facilitated smooth transitions between shifts through detailed reporting and concise handover communications.
Education
Master of Science - Clinical Mental Health Counseling
William Carey
Biloxi, MS11.2019
Bachelor of Science - Psychology
William Carey
Biloxi, MS05.2012
Skills
- Customer Relations
- Documentation Management
- Proficient in Software
- Emergency Response
- Data Analysis
- Substance abuse awareness
- Behavioral Management
- Crisis Assessment
- Suicide Prevention
- Interpersonal Relationships
- Self-Care Practices
- Multicultural Sensitivity
- Mental health knowledge
Job Position
Mental Health Specialist/Crisis intervention Specilist
Citizenship
United States
Military Service
Yes, U.S. Army, 09/1999, 05/2004, honorable discharge, Global War on Terrorism Expeditionary Medal
Eligibility Status
- VRA
- VEOA
- Delegated Examining Unit (DEU)
Clinical Psychology Counseling
Clinical psychology, administration, counseling, psycho diagnosis, personality assessment, adult psychotherapy, child and family therapy, treatment planning, aftercare and reintegration planning, case management, crisis intervention and management, employment coaching, consultation and networking services, community outreach services, and crisis management., Enjoy the challenge of working with clients to develop viable solutions to problems as an aid to the healing process. Flexible in accepting diverse work assignments and managing stress related to change. Professional knowledge of a variety of social services, social work practices, principles, and theories, including but not limited to clinical case work, community outreach programs, family and child protection services, crisis intervention, de-escalation techniques, patient care, conflict resolution, and family violence prevention theory and practice, dynamics, and indicators.
Program Management
Recognized for the ability to build and sustain meaningful programs focused on serving the needs of individual. Demonstrates strength in multidisciplinary training, multiplying resources to maximize program reach and effectiveness. Transformational leader focused on creating an environment that empowers individuals to engage with ideas and actions to improve overall program success.
Office Automation Administration
In-depth knowledge of extensive rules, procedures, operations, functions, and commitments applied to personnel, secretarial and clerical assignments to perform the procedural and administrative work of the office. Good working knowledge of grammar, writing and editing practices, and the style requirements of plans of instruction and the publications used. Knowledge of missions, organization, programs, and requirements of health care delivery systems, interrelationships and interdependencies among various medical and administrative services and programs. Advanced skill in operating a calculator and utilizing computerized data entry, advanced information processing systems, and advanced functions of a variety of office automation software, i.e., Microsoft Office Suite (Word, Power Point, Excel, and Access). Accurately type 70-75 WPM.
Surgical Services Technology
Knowledge of: Fundamentals of anatomy and physiology; principles of asepsis and sterile techniques; preparing and storing surgical sets and packs, surgical instrumentation, and equipment; OR and anesthesia procedures; pathology as it applies to specimen care and handling; basic microbiology and infection control principles; basic surgical pharmacology; sterilizing and disinfecting procedures; surgical and anesthesia complications and their treatment; hospital and OR environmental hazards and safety procedures; handling and storage of compressed gases; basic medical material procedures.
Professional License Certifications
- CPR/BLS & First Aid Certified
- D-SAACP, level I
- Certified Psychiatric Technician
- Certified Peer Specialist
- Certified Peer Specialist Supervisor
Awards Honors Recognition
- Dean’s List
- President’s List
- National Scholars Honors Society
- U.S. Army: Army Good Conduct Medal, Global War on Terrorism Expeditionary Medal, Medal Global War on Terrorism Service, Iraq Campaign Medal, and Afghanistan Campaign Medal.
- Member Kappa Epsilon Psi Military Sorority (KEY)
Training
- Personnel Service Specialist Course, 12/00
- Human Resources Specialist Course, 12/00
- Medical Terminology, 07/08
- Pharmacology, 2011
- Crisis Prevention Intervention, 2018
- Sexual Assault Training, 2023
- Sexual Harassment Training, 2023
Affiliations
- Kappa Epsilon Psi Military Sorority, 2023
- Disabled American Veterans, 2022
Additional Information
References available upon request.
Certification
CPR/BLS 12/2024
Certified Peer Specialist, 2022
Certified Peer Specialist Supervisor, 2021
D-SAACP, 2023 Level I
Timeline
Sexual Assault/ Harassment Prevention/Response Specialist & Program Manager of Teal Rope Program
Department of the Air Force
05.2023 - 10.2023
Certified Peer Specialist
Veterans Affairs Administration
12.2019 - 05.2023
Research Assistant
Veterans Affairs Administration
01.2018 - 08.2018
Mental Health Technician/Health Tech
Dept. of the Air Force
09.2014 - 05.2017
C.N.A/ Psych Tech
Armed Forces Retirement Homes
12.2012 - 05.2013
Master of Science - Clinical Mental Health Counseling
William Carey
Bachelor of Science - Psychology
William Carey
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