Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Holdiman

Benton,TN

Summary

Dynamic professional with a proven track record at Mars, excelling in customer service and inventory management. Adept at utilizing POS systems and fostering teamwork, I consistently enhance operational efficiency and drive customer satisfaction. My strong organizational skills and attention to detail ensure successful execution of promotional events and seamless transactions.

Overview

25
25
years of professional experience

Work History

Welcome Center Associate

Mars
Cleveland, TN
10.2025 - Current
  • Provided exceptional customer service by assisting clients with inquiries and product information.
  • Maintained inventory accuracy through diligent stock management and regular audits.
  • Developed proficiency in POS systems to streamline transaction processes and enhance efficiency.
  • Collaborated with team members to execute promotional events, driving customer engagement and satisfaction.
  • Coordinated appointments, check-ins, and follow-up tasks to ensure smooth customer flow.
  • Managed records accurately while maintaining confidentiality and compliance with company procedures.
  • Trained new associates on service standards, systems, and routine operational processes.

Sales Associate

Circle K
Cleveland, TN
09.2024 - 09.2025

Cleveland tn

  • Delivered exceptional customer service, enhancing overall shopping experience for patrons.
  • Managed inventory levels effectively, ensuring product availability and minimizing stockouts.
  • Operated cash register accurately, processing transactions efficiently and maintaining financial integrity.
  • Assisted in merchandising efforts, organizing displays to attract customer attention and drive sales.
  • Delivered fast, courteous customer service while resolving register and product questions.
  • Operated POS system accurately for purchases, refunds, and payment processing.

Sewing

Jackson’s
Cleveland Tn
02.2010 - 2015
  • Operated industrial sewing machines to produce high-quality garments.
  • Interpreted patterns and specifications for accurate fabric cutting and assembly.
  • Maintained clean workspace, ensuring compliance with safety standards.
  • Collaborated with team members to streamline production workflows.
  • Inspected finished products for quality assurance and consistency standards.
  • Led troubleshooting efforts for machine malfunctions, minimizing downtime.
  • Followed sewing instructions and inspected quality of finished pieces to exceed customer expectations.
  • Operated industrial sewing machines to assemble garments with consistent stitch quality and finish.
  • Inspected seams, hems, and closures to correct defects before final inspection.
  • Interpreted patterns and work orders to complete accurate production runs.

Assistant Manager

SUBWAY®Restaurants
Cleveland, TN
05.2001 - 11.2003

Doing the scheduling. Doing the paperwork. Assistance in problem resolution.

  • Led daily operations, ensuring compliance with food safety regulations and quality standards.
  • Resolved customer complaints promptly, fostering a positive dining experience for patrons.
  • Conducted regular staff evaluations, providing constructive feedback to support professional growth.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Education

GED -

Bradley Central High
Cleveland, TN
07.2005

Skills

Excel spreadsheets

Professional and mature

Relationship building

Decision-making

Effective communication

Active listening

Telephone and email etiquette

Team collaboration

Organizational skills

Reliability

Multitasking

Attention to detail

Customer service

Teamwork

Policy enforcement

Scheduling coordination

Data entry proficiency

Document preparation

Excel spreadsheets

Timeline

Welcome Center Associate

Mars
10.2025 - Current

Sales Associate

Circle K
09.2024 - 09.2025

Sewing

Jackson’s
02.2010 - 2015

Assistant Manager

SUBWAY®Restaurants
05.2001 - 11.2003

GED -

Bradley Central High
Angela Holdiman