Angela Horne
Conway,AR
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, inventory management and dedicated to proving exceptional customer service. A quick learner and a hard worker who will succeed if given the chance.
Overview
39
39
years of professional experience
Work History
Assistant Manager
Rue 21
03.2021 - 05.2024
- -Responsible for ordering all supplies. -Responsible for the books, deposits, making sure amounts were correct and proper signatures were obtained. -Responsible for monthly store audits and annual Audits from Corporate. -Responsible for employee daily performances. -Responsible for making sure all customers are greeted and satisfied. -Responsible for making sure all employees are correctly taking breaks and clocking in and out on time. -Responsible for all bag checks of employees. -Responsible for loss prevention
Assistant Manager
Dollar Tree
11.2014 - 02.2021
- -Daily opening of store, safes and tills. -Daily closing of tills, making deposits, and closing of store. -Helping with stocking of merchandise and unloading trucks. -Making sure employees were giving good customer service. -Checking in all vendors and assisting them. -Training all new employees.
Customer Service Representative
Log Cabin Democrat
04.1995 - 07.1997
- -Answered all phones for customer service related to circulation. -Redelivered any missed newspapers. -Called expired customers to renew subscription. -Made sure customers were pleased with their service.
Assistant Manager
Colony Shop
07.1985 - 02.1992
- -Supervising all employees. -Supply lists. -Making daily bank deposits. -Opening and closing of store. -Training new employees and giving Evaluations. -Completing weekly markdowns. -All merchandising. -Completed annual Store Inventories.
Education
4 Years of College -
University of Central Arkansas
Conway, ARHigh School Diploma -
Sacred Heart High School
Conway Arkansas07.1985
Skills
- Problem Solving
- Sales Expertise
- Exceptional Customer Service
- Merchandising
- Customer Relations
- Assistant Manager Experience
- Team Motivation
- Money Handling
- Staff Training and Development
- Call Center Experience
- Exceptional Interpersonal Communication
- Business Development
Work References
- Boycetta Waldon
(501) 889-8231
- Kristy Pannell
(870) 675-7228
- Jackie Elsinger
(501) 339-5978
- Ellanna Lane
(501) 932-4693
Timeline
Assistant Manager
Rue 21
03.2021 - 05.2024
Assistant Manager
Dollar Tree
11.2014 - 02.2021
Customer Service Representative
Log Cabin Democrat
04.1995 - 07.1997
Assistant Manager
Colony Shop
07.1985 - 02.1992
4 Years of College -
University of Central Arkansas
High School Diploma -
Sacred Heart High School
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