Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
1992
1992
years of post-secondary education
Work History
Assistant Manager
O’reillys Auto Parts
Kansas City, MO
03.2024 - Current
Assisted in managing daily store operations and staff scheduling.
Supported inventory management by tracking stock levels and ordering supplies.
Trained new employees on company policies and customer service standards.
Completed day-to-day duties accurately and efficiently.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Identified needs of customers promptly and efficiently.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Recognized by management for providing exceptional customer service.
Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Achieved cost-savings by developing functional solutions to problems.
Amazon Associate
Amazon
Kansas City, KS
03.2021 - 02.2024
Maintained accurate and up-to-date inventory records.
Conducted periodic inventories and physical counts of product supplies.
Investigated discrepancies between physical count and computer records.
Performed scheduled inventory counts and supply audits.
Performed inventory cycle counting and identified discrepancies.
Tire Technician
TandW tire center
Kansas City, MO
04.2012 - 04.2021
Inspected tires for defects and wear, measured tread depth and determined need for replacement.
Replaced worn tires with new ones of the same size and type.
Balanced wheels using electronic machines to ensure even tire wear.
Inspected tires for defects, such as cuts, cracks, bulges, and sidewall damage.
Checked tread depth to ensure it met required specifications.
Performed visual inspections of tire components, including sidewalls, bead area, and inner liner.
Noted any discrepancies between the manufacturer's specifications and actual measurements taken on each tire inspected.
Cleaned and maintained tire service bays to keep work areas organized.