Jennifer Stanley
Brunswick,GA
Summary
I worked for 25 years in banking as a Teller Manager at the age of 19 and brought many teller lines over the years from struggling to top successors. Simply by strong guidance and help when needed.
For a short while I worked on the side at a vintage shop doing furniture refinishing. There was a small floral store inside the shop where I learned how to do arrangements by FTD.
I pride myself in being a fast learner and customer service has and is always my number one concern.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Dollar General
Brunswick, GA
01.2023 - 12.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Part Time Keyholder
Dollar General
11.2021 - 01.2023
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Education
Associate Of Applied Business - Computer And Information Sciences
Brevard Community College
Cocoa, FLSkills
- Customer service
- Cash handling
- Cash handling accuracy
- Training and mentoring
- Workplace safety
- Customer service management
- Bank deposits
- Staff training and development
- Staff oversight
- Daily reporting
- Team training and development
- Staff training
- Team member development
- Task delegation
- Sales proficiency
- Employee scheduling
- Loss prevention
- Loss prevention strategies
- Marketing initiatives
- Product ordering
- Scheduling coordination
- Personnel scheduling
- Store recovery processes
- Drawer counting
- Opening and closing coordination
- Employee oversight
- Retail operations
- Relationship building
- Employee training
- Sales floor organization
- Handling complaints
- Team building and motivation
- Cash handling and reconciliation
- Store reset and recovery
- Product merchandising
- Cash drawer reconciliation
- Merchandise promotion and display
- Shelving
Timeline
Assistant Manager
Dollar General
01.2023 - 12.2024
Part Time Keyholder
Dollar General
11.2021 - 01.2023
Associate Of Applied Business - Computer And Information Sciences
Brevard Community College