Angela Howard
Kansas City,MO
Summary
Highly organized, efficiency-driven and proactive in handling simultaneous tasks with little oversight. Excellent planning, problem-solving and decision-making abilities. Detail-focused bringing a hands-on approach and amazing energy to meet task-based needs. Reliable, quick-paced and team-oriented nature streamlines background operations. Focused comprehension to accomplish projects and multi-task to meet concurrent deadlines and expectations. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Psychiatric Leason Assistant
University of Kansas Medical Center
Kansas City, KS
09.2007 - 11.2024
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Greeted visitors, clients and guests in a professional manner.
- Scheduled meetings, appointments and travel arrangements for staff members.
- Answered incoming calls and directed them to appropriate personnel or departments.
- Entered data into databases accurately and efficiently.
- Archived confidential material using established procedures.
- Assisted in the preparation of reports, presentations and correspondence.
- Organized and maintained filing systems for documents and records.
- Developed positive relationships with internal customers through effective communication techniques.
- Gathered and sorted data for reports and files.
- Used filing systems to improve document management and organization.
- Maintained positive working relationship with fellow staff and management.
- Encouraged and improved cross-department internal communication.
Education
Bachelor of Science - Psychology
Missouri Western State University
Saint Joseph, MO05-2007
Skills
- Data Entry
- Office Administration
- Administrative Support
- Business Acumen
- Team Collaboration
- Data Confidentiality
- Time Management
- Relationship Building
- Positive and professional
- Marketing assistance
- Substance Abuse Counseling
- Client Engagement
- De-Escalation Techniques
- Boundary Setting
- Care Delivery
- Confidentiality
- Safety and risk assessments
- Patient Advocacy
- Patient Evaluation
- Crisis Intervention
- Behavioral Management
- Tracking client progress
- Developing relationships
Affiliations
Independent research that looked at how labeling affected taste perception and the overall quality of the product. In this case i used Kellogg's Tony the Tiger vs. Always Save.
Timeline
Psychiatric Leason Assistant
University of Kansas Medical Center
09.2007 - 11.2024
Bachelor of Science - Psychology
Missouri Western State University