Angela Hubbard
Woodbridge ,VA
Summary
I am a seasoned Specialty Manager with a wealth of experience in managing intricate operations and achieving business objectives. Strengths lie in strategic planning, team leadership, and process improvement to drive efficiency and productivity. I thrive to create exceptional customer experiences along with a healthy and thriving work environment.
Overview
7
7
years of professional experience
Work History
Specialty Manager
Lowe's Home Improvement
Alexandria, Virginia
05.2024 - Current
- Oversaw daily specialty department operations, ensuring effective staffing, merchandising, inventory management, pricing accuracy, and promotional execution.
- Monitor sales performance and key business metrics to drive profitability and meet company objectives.
- Assisted customers with product selection and project planning to enhance purchasing decisions across specialty departments.
- Led and developed sales associates to deliver exceptional customer service.
Front-End Supervisor
Lowe's Home Improvement
Clinton, MD
06.2023 - 05.2024
- Manage Cashier coverage, breaks, scheduling needs, and register assignments to ensure efficient operations during peak business hours.
- Resolve Customer concerns.
- Assist with complex transactions.
- Monitor front-end performance, LTR, and credit.
- Support loyalty program initiatives and promote company services to enhance the customer's experience.
- Ensure accurate cash handling with compliance with company policies and procedures.
Back-End Supervisor
Lowe's Home Improvement
Clinton, MD
05.2022 - 06.2023
- Monitor inventory accuracy, investigate discrepancies, and support shrink reduction initiatives.
- Lead, train, and develop associates to maintain productivity, accuracy, and compliance with company policies and standards.
- Receiving, unloading, stocking, inventory management, and fulfillment activities to ensure efficient daily opportunities.
- Coordinate truck deliveries, manage workload, prioritize tasks, and ensure merchandise is processed and moved to the sales floor in a timely manner.
- Collaborate with store store leadership and sales department to improve operational performance, meet productivity goals, and deliver an exceptional customer experience.
Paint Department Supervisor
Lowe's Home Improvement
Clinton, MD
03.2020 - 05.2022
- Supervised Paint Department operations at Lowe's Home Improvement.
- Trained associates on paint mixing, color matching, and department procedures.
- Assisted customers with product selection, finishes, and application questions.
- Ensuring team members have the product knowledge necessary to assist customers with their painting/home improvement projects.
- Manage department merchandising.
- Identify sale results, Identify opportunities to increase revenue, and implement strategies to achieve department goals.
Education
Tc Williams High School
Alexandria , VASkills
- Inventory management
- Merchandising execution
- Shrink control
- Cash handling
- Product knowledge
- Cross-functional team management
- Team development
- Staff training and development
- Employee onboarding
- Goal setting
- Problem solving
- Effective communication
Timeline
Specialty Manager
Lowe's Home Improvement
05.2024 - Current
Front-End Supervisor
Lowe's Home Improvement
06.2023 - 05.2024
Back-End Supervisor
Lowe's Home Improvement
05.2022 - 06.2023
Paint Department Supervisor
Lowe's Home Improvement
03.2020 - 05.2022
Tc Williams High School