Summary
Overview
Work History
Education
Skills
Affiliations
Interests
Certification
Timeline
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Noah Walsh

Depew,New York

Summary

Dynamic leader with a proven track record at BJ's Wholesale Club, adept in operations management and customer service. Excelled in team leadership, mentoring a 15–20-man team, and enhancing operational efficiency. Skilled in conflict resolution and adaptability, significantly improving team performance and member satisfaction. Demonstrates exceptional time management and computer skills, committed to continuous learning and innovation.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Specialty Manager

BJ's Wholesale Club
10.2022 - Current
  • Picking store merchandise for member orders
  • Staging and organizing order merchandise
  • Pulling and delivering/transporting orders to member
  • Keeping department clean and organized
  • Interacting and helping members find products or loading merchandise into vehicles.
  • Calling members in regard to their order/s if any issues arise.
  • Interacting and communicating with management
  • Filling out monthly audits
  • Training new and current team members
  • Filing weekly and monthly reports
  • Returning missed/canceled items from orders
  • Managing a 15–20-man team
  • Managing safe counts
  • Opening store cash registers and self-check-out machines
  • Accounting register sales
  • Accounting for store cash storage
  • Running lottery sales and reports
  • Keeping lottery games stocked and machine running.
  • Emptying and accounting for lottery cash
  • Running and accounting gas station sales and reports
  • Organizing and storing all reports and paperwork filtered into cash office
  • Validating coupons in case of fraud
  • Validating money in case of fraud or fake
  • Using handheld scanner to verify merchandise counts and update merchandise locations
  • Baking products in the bakery
  • Packaging and labeling products for bakery
  • Stocking product shelf's
  • Removing unwanted cardboard and pallets from product aisles
  • Operating a forklift
  • Stocking and organizing produce, freezer and refrigerator shelves
  • Manning the podium that oversees the self-checkout machines
  • Helping members with any questions related to televisions or other technology specifications
  • Retrieving and stocking store carts
  • Cleaning/mopping building

Operations Associate

NEXgistics, LLC
05.2020 - 08.2022
  • Loading/unloading freight trucks.
  • Forklift driving
  • Keeping inventory of merchandise and warehouse supplies
  • Communication between Customer service and warehouse personnel
  • Cleaning and maintaining warehouse floors and shelving.
  • Storage and organization of shipment paperwork
  • Processing and shipping warehouse products
  • Picking and pulling warehouse items for orders.

Education

Bachelor of Science - Computer Information Systems

SUNY Buffalo State
Buffalo, NY
05-2026

Associate of Applied Science - Information Technology

Erie Community College
Buffalo, NY
05-2024

Skills

  • Clear communication
  • Time management
  • Customer service
  • Team leadership
  • Staff training, development, Coaching and mentoring
  • Conflict resolution
  • Operations management
  • Complex Problem-solving
  • Documentation and reporting
  • Teamwork and collaboration
  • Organizational and Attention to detail
  • Computer skills
  • Adaptability and flexibility
  • Transparency
  • Creativity Skills
  • Willingness to learn

Affiliations

  • POPL Ambassador
  • Phi Theta Kappa (PTK)
  • The National Society of Leadership and Success (NSLS)

Interests

  • Hiking and Backpacking
  • Kayaking
  • Camping
  • Hunting and Fishing
  • Web Development and Design
  • Video Gaming
  • Coding and Programming
  • Artificial Intelligence (AI) and Machine Learning
  • Developing software, websites, and apps in various programming languages
  • I like working with my hands and fixing things
  • DIY and Home Improvement
  • Woodworking
  • World Travel
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Cooking
  • Martial Arts

Certification

  • Forklift Certification
  • The National Society of Leadership and Success FOL 101-1
  • The National Society of Leadership and Success FOL 101-2
  • Intro to cybersecurity badge
  • Cybersecurity essent badge
  • Udemey Cert Badge IT Fundamentals - Everything you need to know about IT

Timeline

Specialty Manager

BJ's Wholesale Club
10.2022 - Current

Operations Associate

NEXgistics, LLC
05.2020 - 08.2022
  • Forklift Certification
  • The National Society of Leadership and Success FOL 101-1
  • The National Society of Leadership and Success FOL 101-2
  • Intro to cybersecurity badge
  • Cybersecurity essent badge
  • Udemey Cert Badge IT Fundamentals - Everything you need to know about IT

Bachelor of Science - Computer Information Systems

SUNY Buffalo State

Associate of Applied Science - Information Technology

Erie Community College
Noah Walsh