Angela Hultz
Columbia,MO
Summary
Experienced with fostering client relationships and driving engagement initiatives. Utilizes strategic communication to enhance customer satisfaction and loyalty. Knowledge of managing comprehensive campaigns and adapting to dynamic environments.
Overview
8
8
years of professional experience
Work History
Engagement Specialist
SiteStaff Chat
Littleton, CO
07.2023 - Current
- Answers live chats in a timely manner
- Uses empathy and communication skills to help visitors with needs
- Follows HIPPA guidelines to keep confidentiality
- Works closely with other coworkers to improve chatting skills and better responses
Lead Teacher
Spectrum Station (Child Care)
08.2019 - 05.2021
- Cared for children and communicated with parents to ensure children’s needs were met during the day. Documented children’s day for daily parental discussions.
Stylist
Smart Style
01.2018 - 12.2018
- Hairstylist who worked with customers daily. Listened to customers needs and formulated a plan to make sure they were happy with their results.
Education
Associate of Arts -
Moberly Area Community College
05.2023
Cosmetology License - undefined
Hart Career Center
05.2015
Skills
- In-depth customer service understanding
- Proficient in handling multiple tasks
- Skilled in Microsoft applications including Teams
- Clear and concise communication skills
- Supportive team participant
- Expertise in safeguarding sensitive information
Timeline
Engagement Specialist
SiteStaff Chat
07.2023 - Current
Lead Teacher
Spectrum Station (Child Care)
08.2019 - 05.2021
Stylist
Smart Style
01.2018 - 12.2018
Cosmetology License - undefined
Hart Career Center
Associate of Arts -
Moberly Area Community College