Angela Ilijevich
Stow,OH
Summary
I am a curious, personable, and motivated individual with a strong interest in exploring different fields and learning from new experiences. One of my strongest qualities is my ability to communicate effectively and build genuine connections with clients, customers, and coworkers. Through my experience in different work environments, I have developed strong interpersonal skills, adaptability, and willingness to learn. I enjoy looking for opportunities to grow both personally and professionally.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Caseworker Intern
Oriana House, Inc.
Akron, Ohio
05.2026 - Current
- Provided casework services to clients, conducting initial assessments and developing tailored case plans to meet individual needs.
- Managed client caseload for community services agency, ensuring timely support and resources for clients.
- Followed strict policies and procedures to maintain client confidentiality and keep data private.
- Collaborated with diverse coworkers to achieve objectives and resolve issues related to products and services.
Server
Bob Evans Restaurants
Macedonia, Ohio
02.2025 - Current
- Delivered exceptional service, fostering positive customer interactions. to a high volume of daily customers.
- Provided excellent customer service to ensure satisfaction.
- Aided team members during peak service times and closing shifts.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Reinforced proper safety standards while executing work tasks.
Server, Dishwasher, Hostess
The Basement Sports Bar & Grill
Stow, Ohio
02.2023 - 11.2024
- Provided polite, professional service that encouraged guest engagement and order placement.
- Monitored guest satisfaction and promptly addressed concerns to enhance dining experience.
- Coordinated with kitchen staff to ensure timely order delivery and optimal table readiness.
- Supported kitchen team by ensuring cleanliness of prep tools and equipment.
Education
Bachelor of Arts - Major in Psychology; Minor in Sociology
Kent State University
Kent, OH05-2027
High School Diploma -
Stow-Munroe Falls Highschool
Stow, OH05-2024
Skills
- Case management
- Confidentiality adherence
- Conflict resolution
- Interpersonal communication
- Customer service
- Professional boundaries
Certification
- CITI Program- Social & Behavioral Research; 09/11/2025
- National Safety Council Course- CPR Trained; 08/23/2026
Timeline
Caseworker Intern
Oriana House, Inc.
05.2026 - Current
Server
Bob Evans Restaurants
02.2025 - Current
Server, Dishwasher, Hostess
The Basement Sports Bar & Grill
02.2023 - 11.2024
Bachelor of Arts - Major in Psychology; Minor in Sociology
Kent State University
High School Diploma -
Stow-Munroe Falls Highschool