Tori Thomas
Comfort,WV
Summary
Authorized to work in the US for any employer Highly communicative individual who identifies issues and make the best decisions regarding course of treatment. Disciplined worker with expertise in data confidentiality and client education and promoting experience working with culturally diverse families. Skilled at counseling students on methods for forging relationships and helping students navigate school life.
Overview
11
11
years of professional experience
Work History
Caseworker Intern
Boone County Department Of Health Human Resources
06.2023 - 08.2023
- Maintained high level of client confidentiality, following strict guidelines, and recommendations.
- Monitored case progress for timely completion and compliance with applicable regulations.
- Conducted home visits to assess living environment and provided appropriate referrals.
- Monitored progress towards service plan goals.
Volunteer
Barrett Church Of The Nazarene
10.2022 - 11.2022
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Sourced and distributed food and supplies to those in need.
- Volunteered at church-sponsored outreach events, providing polite, friendly representation.
Intern
Van Elementary School
10.2022 - 11.2022
- Analyzed problems and worked with supervisor to develop solutions.
- Sorted and organized files and reports.
- Cultivated positive relationships with students and staff.
Sandwich Artist
SUBWAY®Restaurants
02.2016 - 04.2016
- Kept workplace clean and organized in line with restaurant policies.
- Greeted guests, promoted specials, and took orders.
- Prepared and presented food in compliance with health and safety guidelines.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Assisted customers in choosing menu items by providing food complementing information.
Direct Care Worker
WV Choice
08.2014 - 06.2015
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Administered medication as directed by physician.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Monitored and assisted residents through individual service plans.
- Determined specific needs and provided most appropriate level of services for patient well-being.
Cashier/Deli Clerk
V-mart
06.2012 - 09.2012
- Welcomed customers and helped determine their needs.
- Stocked, tagged and displayed merchandise as required.
- Cultivated warm relationships with regular customers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Deli Clerk
Country Store
06.2012 - 08.2012
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Education
Bachelor of Arts - Counseling
Lindsey Wilson College
Columbia, KY08.2023
High School Diploma -
Sherman High School
Seth, WV05.2012
Skills
- Communication skills
- Microsoft Office
- Social Perceptiveness
- Case Information Confidentiality
- Reading Comprehension
- Listening Actively
- Positive Reinforcement Strategies
- Student Engagement
- File and Recordkeeping
- Individual Counseling
- Problem-Solving Skills
Timeline
Caseworker Intern
Boone County Department Of Health Human Resources
06.2023 - 08.2023
Volunteer
Barrett Church Of The Nazarene
10.2022 - 11.2022
Intern
Van Elementary School
10.2022 - 11.2022
Sandwich Artist
SUBWAY®Restaurants
02.2016 - 04.2016
Direct Care Worker
WV Choice
08.2014 - 06.2015
Cashier/Deli Clerk
V-mart
06.2012 - 09.2012
Deli Clerk
Country Store
06.2012 - 08.2012
Bachelor of Arts - Counseling
Lindsey Wilson College
High School Diploma -
Sherman High School
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