Angela Ismael
Homestead
Summary
Dynamic and results-oriented professional with a proven track record at Abercrombie & Fitch Kids, enhancing customer engagement and loyalty through exceptional service and effective communication. Skilled in building strong relationships, I excel in fast-paced environments, driving sales and revenue growth through innovative product launches and creative problem-solving.
Overview
1
1
year of professional experience
Work History
Brand Associate
Abercrombie & Fitch Kids
05.2024 - 12.2024
- Processed cashier transactions quickly and accurately, driving brand loyalty programs.
- Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
- Communicated product information with confidence and educated consumers about company.
- Managed inventory levels efficiently, reducing waste and ensuring a consistent supply of high-demand products.
- Handled customer inquiries professionally, providing accurate product information while maintaining a friendly demeanor at all times.
- Developed strong relationships with clients for increased customer loyalty and retention.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
- Assisted in the creation of visually appealing store displays, driving foot traffic and interest in products.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Provided exceptional customer service, resulting in positive feedback and repeat business from satisfied customers.
- Completed floorsets, filled floor, and rang up customers.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
Education
John A Ferguson Senior High School
Miami, FLSkills
- Sales support
- Adobe creative suite
- Forecasting
- Product launches
- Shipment processing
- Customer engagement
- Revenue generation
- Exceptional communication
- Customer service
- Customer relationship building
- Customer relations
- Communication skills
- Sales
- Strong interpersonal skills
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Time management
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Brand Associate
Abercrombie & Fitch Kids
05.2024 - 12.2024
John A Ferguson Senior High School