Gisel Muniz
Hillside,IL
Summary
Dynamic professional with proven expertise in customer relationship building and sales support, honed at Aerie by American Eagle. Excelled in enhancing customer satisfaction and loyalty through exceptional service and fluent bilingual communication. Demonstrated adaptability and problem-solving abilities, significantly contributing to team efforts and organizational goals.
Overview
3
3
years of professional experience
Work History
Brand Associate
Aerie By American Eagle
103 S Washington St Ste 105, Naperville, IL 60540
11.2023 - 08.2024
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
- Communicated product information with confidence and educated consumers about company.
- Processed cashier transactions quickly and accurately, driving brand loyalty programs.
- Handled customer inquiries professionally, providing accurate product information while maintaining a friendly demeanor at all times.
Kitchen Staff Member
Portillos
170 North Ave, Northlake, IL 60164
08.2021 - 11.2022
- Enhanced customer satisfaction with timely meal preparation and consistent quality.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Followed food safety practices and sanitation guidelines.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Learned other teammates' work tasks to train as backup.
Education
Highschool Diploma -
Proviso West Highschool
4701 W. Harrison Hillside, IL 60162N/a - Real Estate
Inland Real Estate School, Inc.
2901 Butterfield Rd Oak Brook IL 60523Skills
- Fluent Bilingualism
- Sales Support
- Influencer Marketing
- Customer Service
- Customer Relations
- Customer Relationship Building
- Strong interpersonal skills
- Problem-Solving
- Teamwork and Collaboration
- Time Management
- Multitasking
- Problem-solving abilities
- Attention to Detail
- Reliability
- Excellent Communication
- Team Collaboration
- Organizational Skills
- Creative Thinking
- Active Listening
- Adaptability and Flexibility
- Team building
- Task Prioritization
- Content Management
- Communication Skills
- Sales
- Shipment Processing
- People Management
- Conflict Resolution
- Customer Support
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Brand Associate
Aerie By American Eagle
11.2023 - 08.2024
Kitchen Staff Member
Portillos
08.2021 - 11.2022
Highschool Diploma -
Proviso West Highschool
N/a - Real Estate
Inland Real Estate School, Inc.