Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Brisa Rivera

El Paso

Summary

An accommodating and well-qualified individual who understands the skills and abilities required for success. With three years' experience in POS system operations paired with comprehensive understanding of current sales promotions. Dedicated to boosting customer satisfaction and maximizing brand revenues. Possessing expertise in task prioritization and client service. Ready to leverage training and experience to take on new professional challenges.

Overview

3
3
years of professional experience

Work History

Brand Associate

Gap Factory Store
05.2022 - Current
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Led training sessions for new team members on company policies, procedures, and best practices for success in their roles as Brand Associates.
  • Processed cashier transactions quickly and accurately, driving brand loyalty programs.
  • Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
  • Executed signage and markdown processes to meet productivity and pricing standards.
  • Drove sales and service using suggestive selling techniques and observing non-verbal cues.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Built relationships with customers to encourage repeat business.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed inventory levels efficiently, reducing waste and ensuring a consistent supply of high-demand products.
  • Worked closely with visual merchandisers to design eye-catching window displays reflective of current fashion trends and brand identity.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Dealt with the back of house duties such as shipments, back-stock, and online orders.


Brand Sales Associate

Burlington Coat Factory Warehouse
06.2021 - 11.2021
  • Learned duties for various positions and provided backup at key times.
  • Welcomed customers and helped determine their needs.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Enhanced store presentation through effective visual merchandising techniques, resulting in a more engaging shopping experience.

Education

Digital Film Associate - Photographic, Film, And Video Technology

Doña Ana Community College
Las Cruces, NM

Certificate - Commercial Photography

Doña Ana Community College
Las Cruces, NM

Skills

  • Fluent Bilingualism
  • Customer Service / Engagement
  • Sales expertise
  • Critical Thinking
  • Problem-solving abilities
  • Active Listening
  • Shipment Processing
  • Inventory Control
  • POS experience

Languages

Spanish
Native or Bilingual

Timeline

Brand Associate

Gap Factory Store
05.2022 - Current

Brand Sales Associate

Burlington Coat Factory Warehouse
06.2021 - 11.2021

Digital Film Associate - Photographic, Film, And Video Technology

Doña Ana Community College

Certificate - Commercial Photography

Doña Ana Community College

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Brisa Rivera