Katheryn Siquina
Miami,FL
Summary
Driven professional with a proven track record at Hollister.Co, adept in brand building and delivering exceptional customer service. Excelled in enhancing sales through effective communication and active listening, showcasing goal-oriented work ethic and integrity. Fluent bilingualism facilitated superior client interactions, contributing to positive brand perception and repeat business. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Brand Representative
Hollister.Co
06.2023 - Current
- Completed floorsets, filled floor, and rang up customers.
- Provided excellent customer service, resulting in positive feedback and repeat business.
- Enhanced sales performance through effective communication of product features and benefits.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
- Maintained up-to-date knowledge of industry trends, enabling informed recommendations to clients on product selection.
- Participated in regular sales meetings, contributing valuable insights for improving overall team performance.
- Handled customer complaints professionally, resolving issues promptly to maintain positive brand perception and customer satisfaction.
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Food Assistant
St.Albn's Enrichment Center DayCare
06.2021 - 09.2021
- Initiated, planned and executed process improvements to optimize food inventory levels.
- Provided support during high-volume shifts, effectively multitasking and prioritizing tasks as needed to maintain smooth operations.
- Achieved a higher level of consistency in dish presentation by working closely with other team members and following established guidelines.
- Scheduled and received food and beverage deliveries from diverse suppliers, maintaining lists to minimize errors.
Education
High School Diploma -
Miami Senior High School
Miami, FL06.2024
Skills
- Goal-Oriented
- Brand building
- Active Listening
- Effective communicator
- Customer Service
- Fluent Bilingualism
- Work Ethic and Integrity
- Patience and Empathy
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Brand Representative
Hollister.Co
06.2023 - Current
Food Assistant
St.Albn's Enrichment Center DayCare
06.2021 - 09.2021
High School Diploma -
Miami Senior High School
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