Sooyoun Wanket
Wahiawa ,HI
Summary
Dynamic Brand Associate with proven expertise at Lotte Duty Free Guam, excelling in customer engagement and brand management. Skilled in inventory control and sales support, I effectively drove brand loyalty while delivering exceptional shopping experiences. Committed to enhancing brand awareness and fostering strong customer relationships, I consistently ensured product availability and satisfaction.
Overview
3
3
years of professional experience
Work History
Brand Associate
Lotte Duty Free Guam - Guam Airport
09.2018 - 10.2021
- Processed cashier transactions quickly and accurately, driving brand loyalty programs.
- Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
- Communicated product information with confidence and educated consumers about company.
- Managed inventory levels efficiently, reducing waste and ensuring a consistent supply of high-demand products.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Handled customer inquiries professionally, providing accurate product information while maintaining a friendly demeanor at all times.
Education
Marianas High School
Saipan MPSkills
- Sales support
- Branding
- Brand management
- Brand voice consistency
- Inventory control procedures
- Customer engagement
- Customer service
- Customer relationship building
- Brand awareness
- Sales expertise
- Marketing
- Store promotions
- Sales
Languages
Korean
Native or Bilingual
Timeline
Brand Associate
Lotte Duty Free Guam - Guam Airport
09.2018 - 10.2021
Marianas High School
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