Summary
Overview
Work History
Education
Skills
Community Service
Accomplishments
References
Timeline
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Angela J. Dombrowski

Buchanan,Michigan

Summary

Results-driven Logistics Specialist with expertise in customs compliance, shipment tracking, and effective communication. Proven ability to coordinate logistics operations, ensuring timely delivery and resolving shipping issues.

Overview

20
20
years of professional experience

Work History

Logistics Specialist

RXO Logistics
Buchanan, MI
09.2015 - 07.2025
  • Coordinated logistics operations for timely delivery of goods and services.
  • Communicated effectively with internal teams to resolve shipping issues promptly.
  • Coordinated and monitored the transportation of goods between warehouses, customers, vendors, and other locations.
  • Utilized software programs to track shipments from origin to destination.
  • Monitored and organized logistics documents, bills of lading, delivery receipts, packing lists and load tags.
  • Assisted in troubleshooting any problems that may arise during the delivery process.
  • Logged, processed, and followed up on merchandise authorization shipments in databases.
  • Resolved any discrepancies related to product quality or quantity issues upon delivery.
  • Coordinated import and export operations, adhering to tight schedules and deadlines.
  • Managed inbound and outbound delivery schedules for optimal flow of goods.
  • Kept deliveries on track and provided timely status updates.
  • Communicated regularly with customers regarding their orders status.
  • Developed and maintained relationships with vendors to ensure timely delivery of materials.
  • Dispatched local and long-distance carriers daily.
  • Strengthened integrity, developing organization systems for records, reports and agendas.
  • Relayed information between drivers and recipients regarding ETA and potential delays.
  • Coordinated with freight forwarders to expedite international shipments.
  • Coordinated daily logistics operations, including shipment scheduling and tracking.
  • Teamed with freight forwarder to verify correct times and reduce delayed or early bookings.
  • Loaded, unloaded, moved and sorted materials to keep items flowing to correct locations.
  • Ensured that all shipments met international regulations for customs clearance.
  • Responded to inquiries from both external and internal customers, resulting in decrease in calls to help desk.
  • Monitored tariffs and customs regulations, reducing risk of delayed shipments.
  • Implemented and oversaw compliance with safety and handling procedures for all shipments.
  • Stayed informed of logistics technology advances to apply appropriate solutions and improve processes.
  • Maintained records of damaged goods, backorders and applicable regulatory reporting.

Phlebotomist

Southwestern Medical Clinic
02.2005 - 02.2010
  • Prepared specimens for analysis and established proper chronological priorities in testing
  • Accurately recorded and reported test results according to established procedures
  • Identified abnormal test results and referred them to the Clinical Laboratory Scientist for further review
  • Performed highly complex tests on clinical specimens for diagnostic purposes
  • Carefully reviewed test results for accuracy
  • Routinely performed medical laboratory tests, procedures, experiments and analyses to provide data for clinical research studies
  • Performed both routine and emergency maintenance on laboratory instruments
  • Conducted DNA, RNA and protein extraction and quantification using spectrophotometer and gel electrophoresis

Education

Associates of Science - Phlebotomy

Southwestern Michigan College
Dowagiac, MI
01.1996

Skills

  • Customs compliance
  • Shipment tracking
  • Route planning
  • Effective communication
  • Attention to detail
  • Problem solving
  • Sharp Critical Thinker
  • Complex Problem Solver

Community Service

Buchanan High School, 01/01/04, Current

Accomplishments

  • Completed on-line logistics training to ensure compliance with safety and company regulations.

References

References available upon request.

Timeline

Logistics Specialist

RXO Logistics
09.2015 - 07.2025

Phlebotomist

Southwestern Medical Clinic
02.2005 - 02.2010

Associates of Science - Phlebotomy

Southwestern Michigan College