Summary
Overview
Work History
Education
Skills
Software
Work Availability
Accomplishments
Work Preference
Timeline
Generic

Angela Johnson

Garden Grove,CA

Summary

Highly organized and dependable candidate with a proven track record of effectively managing multiple priorities. Known for maintaining a positive attitude and going above and beyond to meet team goals. Demonstrated ability to take on added responsibilities and deliver results.

Overview

25
25
years of professional experience

Work History

Operations Manager

ReunionDB
12.2014 - 07.2023
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Completed data entry tasks with accuracy and efficiency.
  • Developed and implemented data entry operations.
  • Managed and organized documents for data entry tasks.
  • Updated and maintained customer information, documents and records.
  • Created spreadsheets for more efficient recordkeeping.

Receptionist

Great Reunions
03.1998 - 11.2013
  • Answered phone promptly and directed incoming calls to correct offices.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Organized, maintained and updated information in computer databases.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.

Education

High School Diploma -

Orange High School
Orange, CA
06-1996

Skills

  • Marketing
  • Performance monitoring
  • Incidents management
  • Cross-functional communications
  • Customer service
  • Operations oversight
  • Staff training
  • Program administration
  • Database maintenance
  • Analytical problem solving

Software

7I

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Supervised team of 15 staff members.

Work Preference

Work Type

Full Time

Work Location

RemoteOn-SiteHybrid

Important To Me

Work from home optionTeam Building / Company RetreatsCareer advancementWork-life balance

Timeline

Operations Manager

ReunionDB
12.2014 - 07.2023

Receptionist

Great Reunions
03.1998 - 11.2013

High School Diploma -

Orange High School

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