Angela Karl
Vinton
Summary
More than three years’ experience with merchandise processing and Inventory control. Maintained machine maintenance; monitored employee use of machinery. Proficient with basic computer programs, such as Outlook and Word. Purchasing and inventory control with meat product stocks while working at Fairway Market. Performed audits of meat inventory. Evaluated based on material handling of meat merchandise.
Seasoned waitress with successful track record in fast-paced dining environments. Known for providing top-notch customer service, maintaining cleanliness standards, and skillfully managing table turnover to increase efficiency. Demonstrated ability to handle high-pressure situations while ensuring high level of customer satisfaction. Contributed significantly to improved customer retention rate in previous role through consistent delivery of quality service.
Focused waitress with outstanding history of handling busy restaurants with excellent service. Committed to best-in-class dining experiences and maintaining accuracy, efficiency and professionalism in high-traffic times. Offering several-year background providing high-quality service to customers.
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Overview
10
10
years of professional experience
Work History
Waitress/Cashier
Vinton family restaurant
Vinton
04.2024 - Current
- Greeted customers, answered questions and recommended specials to increase profits.
- Took orders for food and drinks and delivered them to guests.
- Explained menu items, describing ingredients and cooking methods upon request.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Filled condiments and napkin containers during slack periods.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Set up tables in between patrons to reduce wait times.
- Prepared checks accurately and processed payments promptly.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Caregiver
04.2018 - Current
- Took responsibility for her autistic son, after a divorce
Sandwich Artist
Subway
Vinton
09.2023 - 04.2024
- Verified that prepared food met quality standards prior to serving it to customers.
- Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
- Scrubbed and polished counters to remove debris and food.
- Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Assisted team members during peak hours when necessary.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Checked expiration dates on products to ensure freshness of items served to customers.
Shipping Clerk
Nordstrom distribution center
Dubuque
05.2021 - 08.2023
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Recorded shipment data for reporting, accounting or recordkeeping purposes.
- Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
- Obtained required documentation to process shipments and support movement.
Meat Cutter
Fairway Market
Manchester
06.2016 - 04.2018
- Properly stored meat to decrease waste and increase product freshness span
- Passed health inspections by correctly evaluating meat temperatures for safety and quality and keeping detailed records of heat statuses
- Monitored employee use of machinery, including mincers, slicers and sausage fillers
- Processed beef, pork and bison for freezer storage
- Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor
- Fulfilled special order requests, including special occasion cakes and party platters
- Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness
- Managed efficient, friendly and effective multi-person crew
- Operated check stand equipment including cash register, scanner and scale
- Handled products and equipment in accordance with safety and sanitation guidelines
- Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware
- Cleaned and inspected food preparation areas for safe and sanitary food-handling practices
- Wiped down and sanitized food preparation areas using dishcloths, hot water and cleaning products
Cashier and Produce Department
Walmart Supercenter
Manchester
03.2015 - 05.2017
- Trained new employees in cashiering procedures, helping in resolving issues
- Trained new team members in cash register operation, stock procedures and customer service
- Processed customer payments quickly and returned exact change and receipts
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage
- Helped customers find specific products, answering questions and offering advice
Education
GED -
Grant Skills Center
Sacramento, CA02-2024
Associate of Science - Phycology
Indiana University, Purdue University Indianapolis
Indianapolis, INSkills
- Customer service
- Cash handling
- Food safety
- Time management
- Sales techniques
- Positivity under pressure
- Reliability and punctuality
- Strong multitasking
Timeline
Waitress/Cashier
Vinton family restaurant
04.2024 - Current
Sandwich Artist
Subway
09.2023 - 04.2024
Shipping Clerk
Nordstrom distribution center
05.2021 - 08.2023
Caregiver
04.2018 - Current
Meat Cutter
Fairway Market
06.2016 - 04.2018
Cashier and Produce Department
Walmart Supercenter
03.2015 - 05.2017
GED -
Grant Skills Center
Associate of Science - Phycology
Indiana University, Purdue University Indianapolis