Angela Kessler
Norwalk,OH
Summary
Experienced in healthcare hands on as well as behind the scenes. Looking to go back to work full-time as my family needs me less. Results-driven Social Services Manager with expertise in program management, client assessment, and community outreach. Proven ability to ensure regulatory compliance and enhance service delivery through effective collaboration.
Overview
2
2
years of professional experience
Work History
Social Services Manager
Huron County Community Action Center
Norwalk, Ohio
06.2022 - 07.2024
- Managed daily operations of social service programs and community outreach initiatives.
- Developed and implemented social services program objectives, policies, and procedures.
- Coordinated client assessments to identify needs and resources for support services.
- Monitored compliance with state regulations and organizational policies in program implementation.
- Collaborated with local agencies to enhance service offerings and referral processes.
- Resolved client issues by providing guidance and connecting them with appropriate resources.
- Facilitated workshops and support groups to promote community involvement and well-being.
- Participated in interagency meetings to evaluate the effectiveness of existing programs while identifying areas for improvement.
Education
Associate of Science - Health Science
Bowling Green State University
Bowling Green, OH06-2006
Skills
- Client assessment
- Program implementation
- Patient care coordination
- Clinical documentation
- Maintaining patient records
- Insurance verification
- Medical terminology proficiency
- Effective communication
- Verbal communication
Timeline
Social Services Manager
Huron County Community Action Center
06.2022 - 07.2024
Associate of Science - Health Science
Bowling Green State University