Angela Kilbride
Saugus,MA
Summary
Empathetic Senior Case Manager with 8 years of experience in addiction, behavioral health, and housing case management. Guides lower-level case managers in solving client needs effectively, simultaneously engaging personally in case work. Compassionate professional giving back to community through service to others.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
Work History
Senior Case Manager
Lifebridge North Shore
Salem, MA
11.2021 - Current
- Helped develop monthly schedules and assignments.
- Referred individuals to shelters, legal resources and vocational programs.
- Coordinated individual referrals to obtain community services, and advocate for client needs from agency's such as DTA, SSA, DDS, DMH, DMV and many others.
- Attended continuing education trainings and maintained SOAR certification to promote more effective service delivery.
- Worked with client and multiple housing agency's to develop a smooth transition of care.
- Intervened in urgent and crisis situations and provided services in compliance with MA and federal regulations and laws.
- Provided coordination of care to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Maintained on site and off site caseload to help maintain client engagement
- Maintained caseload of individuals who were also in our supportive housing program
- Provided safety planning, crisis intervention and case management to clients.
Sr Case Manager/Intake Coordinator
Baycove
Cambridge, Boston, MA
06.2020 - 02.2021
- Conducted all intake interviews and paperwork for two women's addiction programs
- Provided case management to women diagnosed with substance use disorder and mental health disorders, also women who were pregnant or post-partum with substance use disorder
- Completed all appropriate documentation on health information systems
- Conducted daily clinical groups
- Worked collaboratively with all outside agencies to provide the best care for the clients served
- Worked with client to help create and implement treatment plan
Senior Case Manager/Sober Living House Manager
East Boston Rehabilitation & Health, Inc
East Boston, MA
11.2017 - 06.2020
- Provide case management and counseling to clients with substance use disorder living in a 6 month, halfway house treatment program
- Conducted individual intake evaluations, biopsychosocial, intensive case management, provided referral to continuing care, and shared responsibility for group programming
- Assessed clients continuing care needs and worked with client to determine appropriate aftercare
- Worked collaboratively with client on an ongoing treatment plan over a six-month period
- Obtained and documented all relevant material for client patient record
- Worked collaboratively with outside agencies such as probation, drug court, doctors, and families, to maintain the best care possible for the client
- Provided safety planning, crisis intervention and case management to clients.
- Work collaboratively with the clinical team
- Performed house checks and office duties as needed
Case Manager
Lahey Health Behavioral Services
Tewksbury, MA
10.2016 - 05.2017
- Provided case management services to individuals who were transitioning from drug and/or alcohol detox to aftercare treatment
- Assessing service needs; counseling, developing plans for access to services, meeting with clients, programs, and service providers
- Individual case load which involves conducting individual intake evaluation, conducting biopsychosocial, and providing referral to continuing care
- Obtain and document all relevant intake material
- Assess clients continuing care needs, contacts appropriate aftercare resources and arranges for transfer or admission to appropriate rehabilitation facilities and/or liaison with self-help organizations
- Shared responsibility for education and other group programming, including recreation
- Responsible for all necessary paperwork and record keeping as directed
- Participated in client evaluations and case conferences
- When possible and/or requested, provided referrals for affected family members to self-help programs
- Coordinated client's transportation to next level of care.
Substance Abuse Outreach Educator
Victory Programs, Inc
Boston, MA
12.2015 - 10.2016
- Outreach services throughout the community and within many different agencies
- Developed group curriculum
- Facilitated groups in multiple setting such as shelters, hospitals, substance abuse programs and also support programs
- Facilitated Overdose Prevention and Naloxone Trainings
- Referred families to shelters, legal resources and educational programs.
- Performed risk assessments and gave appropriate referrals
- Worked with senior case managers to coordinate team development activities and trainings.
- Conducted community workshops to promote different programs and educate public on available services
- Client navigation service
Education
Bachelor of Science - Counseling
Lesley University
Cambridge, MA 09.2013 - 06.2015
Associate of Science - Human Services
Bunker Hill Community College
09.2011 - 06.2013
Master of Science - Clinical Mental Health Counseling
Southern New Hampshire University
Hooksett, NH 01.2021 - 12.2023
Skills
Substance Abuseundefined
Certification
CPR, First Aid & AED
Timeline
CPR, First Aid & AED
08-2022
SSI/SSDI Oureach, Access, Recovery (SOAR)
08-2022
Senior Case Manager
Lifebridge North Shore
11.2021 - Current
Master of Science - Clinical Mental Health Counseling
Southern New Hampshire University
01.2021 - 12.2023
Sr Case Manager/Intake Coordinator
Baycove
06.2020 - 02.2021
Senior Case Manager/Sober Living House Manager
East Boston Rehabilitation & Health, Inc
11.2017 - 06.2020
Case Manager
Lahey Health Behavioral Services
10.2016 - 05.2017
Substance Abuse Outreach Educator
Victory Programs, Inc
12.2015 - 10.2016
Bachelor of Science - Counseling
Lesley University
09.2013 - 06.2015
Associate of Science - Human Services
Bunker Hill Community College
09.2011 - 06.2013
Similar Profiles
Peter AhearnPeter Ahearn
Development Manager at Lifebridge North ShoreDevelopment Manager at Lifebridge North Shore
Nicole DolbelNicole Dolbel
Pathology Laboratory Technical Assistant at Pathology North - Royal North Shore HospitalPathology Laboratory Technical Assistant at Pathology North - Royal North Shore Hospital
Laurie TurpinLaurie Turpin
Employment Specialist at North Shore Disability Resource CentreEmployment Specialist at North Shore Disability Resource Centre