Summary
Overview
Work History
Education
Skills
Certification
Process Improvement Projects
Timeline
Generic

Angela Krier

South Bloomfield,OH

Summary

Quality Assurance Supervisor with extensive experience in high-volume environments, leveraging technical skills and leadership to enhance team performance. Proven ability to communicate effectively and exercise sound judgment in managing diverse tasks independently. Expertise in analytical laboratory testing methods, documentation strategies, and project management, with a focus on developing team members' skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Quality Assurance Supervisor

EssilorLuxottica
Lockbourne, OH
03.2023 - Current
  • Conduct routine internal audits to ensure compliance with regulatory and internal standards.
  • Assign annual goals to aid in associate development.
  • Collaborate with management and other departments to discuss effective plans for resolving quality issues.
  • Manage Customer Complaint Log by documenting complaint information, performing investigations, tracking trends, and implementing corrective actions, as necessary
  • Develop and implement quality assurance policies and procedures.
  • Review product specifications for conformance to customer requirements.
  • Determine training needs of staff and organize training to achieve quality standards.
  • Investigate customer complaints regarding product quality.
  • Train personnel in the use of new testing equipment and techniques.
  • Provide problem solution and troubleshooting options for testing results or process failures.
  • Ensure that corrective and preventive actions are taken, when necessary.
  • Analyze data from Quality Control reports to identify areas of improvement and CAPA opportunities.
  • Provide guidance to staff on best documentation practices
  • Perform root cause analysis investigations into non-conforming products or processes.
  • Conduct routine performance reviews to ensure associates received regular feedback to continue ideal performance and inform them of opportunities for improvement.

Administrative Professional

T. Marzetti Company
Columbus, OH
09.2021 - 03.2023
  • Reviewed Quality Assurance, Production, and Sanitation paperwork; enforce appropriate corrective actions, as needed.
  • Verified CCP and PC monitoring as the designated PCQI.
  • Collaborated with Warehouse and Production to revise existing documentation to close identified gaps.
  • Coordinated and facilitated meetings with cross-functional departments to organize and maintain an official non-conforming material process; as a result, decreased NCMR resolution time from 9 months to 2 months.
  • Supported the supplier corrective action process by maintaining a universal log to track non-conformances and resolution progress, answering questions, and sending material samples for supplier evaluation.
  • Facilitated the Food Safety and Quality Pillar Team meetings as the Team Leader, assigning and participating in monthly activities to encourage a company culture focused on Food Safety and Quality.
  • Managed a reporting system focused on Food Safety and Quality responses, communicating with cross-functional departments to fix the identified issues.
  • Created and implemented a brand new training program for each Quality Assurance Analyst position and conducted such training for new hires.
  • Analyzed data to identify weaknesses during the paperless transition, brainstormed and implemented solutions to improve engagement, and monitored progress, adjusting as needed to achieve the target engagement percentage.
  • Assisted with Quality Assurance Analyst duties when needed.

Quality Assurance Analyst

T. Marzetti Company
Columbus, OH
09.2020 - 08.2021
  • Performed various analyses, including pH, viscosity, weight, torque, acid and salt titrations, color, density, and brix.
  • Conducted line checks, ensuring essential product information is correct and that the quality meets customer expectations.
  • Communicated with cross-functional departments regarding safety and quality issues, implementing effective and efficient solutions.
  • Documented analytical results and provided corrective actions for out-of-specification values.
  • Trained new hires in all analyst positions, relaying essential safety and quality standards.

Education

Bachelor of Science - Human Nutrition

Ohio State University
Columbus, OH
05.2020

Skills

  • Microsoft Office
  • Technical Writing and Documentation
  • Time management and organization
  • Problem-solving and critical thinking
  • Process Improvement
  • Teamwork and collaboration
  • BRC & ISO 13485 Regulatory Standards
  • Laboratory testing methods
  • Corrective Action/Preventive Action
  • Training development

Certification

  • Preventive Controls Qualified Individual (PCQI) - October 2021
  • ISO 13485:2016 Lead Auditor - August 2023

Process Improvement Projects

Gauge Management CAPA

  • Identified and implemented process improvements to obtain up-to-date calibration statuses on all gauges and maintain on-time calibrations.

Non-Conforming Material Reports

  • Coordinated and facilitated meetings with Warehouse and Production departments in order to organize an official NCMR process; as a result, helped decrease NCMR resolution time from 9 months to 2 months.

Food Safety & Quality Team

  • Facilitated team meetings, assigning and participating in monthly activities to encourage a company culture focused on food safety and quality.
  • Created a universal Excel spreadsheet utilized by all departments that populates essential identification information for WIP drums; advanced Excel functions populated information, mitigating user error when previously creating product identification sheets.

Training Programs

  • Created brand new training programs for each Quality Assurance Analyst position and conducted such training to new hires.

Timeline

Quality Assurance Supervisor

EssilorLuxottica
03.2023 - Current

Administrative Professional

T. Marzetti Company
09.2021 - 03.2023

Quality Assurance Analyst

T. Marzetti Company
09.2020 - 08.2021

Bachelor of Science - Human Nutrition

Ohio State University

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