Angela Bottolfson
Grand Island,NE
Summary
A results-driven learner with passion for continuous improvement and academic excellence. Proven ability to adapt to new challenges and contribute effectively to team efforts. Reliable and flexible, with strong skills in critical thinking and collaboration. Known for maintaining high standards and delivering quality results within the classroom. Motivated individual offers strong work ethic and punctuality. Uses organizational and team collaboration skills to improve processes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical office Receptionist/Assistant; Front Desk Supervisor
Grand Island Dermatology
06.2018 - 02.2022
- Employee of the month August 2023 & May 2025
- Greeted patients and visitors
- Scheduled and confirmed appointments
- Answered and triaged phone calls
- Managed front desk communications
- Handled patient check-ins and checkouts
- Verified insurance information
- Maintained HIPAA compliance
- Post office visit charges
Direct Support Supervisor
Mosaic
02.2022 - 11.2022
- Provided leadership and oversight to staff supporting individuals with intellectual and developmental disabilities
- Ensured quality care by coordinating daily activities
- Monitored individualized service plans
- Promoted independent and community involvement
- Handled scheduling, staff training, and documentation to maintain compliance with agency policies and state regulations
Education
Associate of Applied Science - Human Services, Drug and Alcohol Counseling Specialization
Central Community College
05-2027
High School Diploma -
Grand Island Senior High School
Grand Island, NE05-2004
Skills
- Fast learner
- Attention to detail
- Active listening
- Ethical awareness
- Positive attitude
- Time management
- Patient confidentiality
- Professional boundaries
- Motivational interviewing
- Multicultural competence
- Substance abuse education
- HIPAA compliance
Certification
· Chemical Dependency Technician Certification, Central Community College, May 2026
· Mental Health Advocate Certification, Central Community College, May 2026
Timeline
Direct Support Supervisor
Mosaic
02.2022 - 11.2022
Medical office Receptionist/Assistant; Front Desk Supervisor
Grand Island Dermatology
06.2018 - 02.2022
Associate of Applied Science - Human Services, Drug and Alcohol Counseling Specialization
Central Community College
High School Diploma -
Grand Island Senior High School