Angela Likens
Lancaster,OH
Summary
Adept at enhancing operational efficiency and accuracy, my tenure at AirNet showcased my ability to streamline aircraft records and reduce discrepancies by leveraging my records management proficiency and strong communication skills. Collaborated effectively across teams, significantly improving processes and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Aircraft Records Analyst
AirNet
10.2023 - 10.2024
- Managed multiple priorities effectively, ensuring all deadlines were met while maintaining high-quality work output.
- Enhanced aircraft record accuracy by conducting thorough audits and reviewing maintenance documentation.
- Reduced discrepancies in aircraft records, identifying errors and coordinating with maintenance teams to ensure timely corrections.
- Collaborated with cross-functional teams to address issues related to aircraft records, contributing to a cohesive work environment.
Material Handler
Republic Airlines
07.2022 - 10.2023
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements.
Parts Advisor
Coughlin Automotive Group
01.2021 - 06.2022
- Enhanced customer satisfaction with prompt and accurate fulfillment of parts orders for various vehicle models.
- Developed comprehensive understanding of proprietary software systems used for cataloging, ordering, invoicing, and record-keeping purposes within the industry.
- Assisted with training new team members, sharing insights and best practices gleaned from years of experience in the field.
- Provided excellent customer service through clear communication, swift issue resolution, and thorough knowledge of products and services offered.
Education
High School Diploma -
Berne Union Highschool
Sugar Grove, OH05.2022
Aviation Technology Certification - Aviation
Eastland Career Center
Groveport, OH05.2022
Skills
- Strong Communication Skills
- Customer service focus
- Critical Thinking Capacity
- Teamwork orientation
- Continuous learning mindset
- Organizational abilities
- Conflict resolution techniques
- Software Familiarity
- Records Management Proficiency
- Aircraft Maintenance Knowledge
- Software Implementation
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
Timeline
Aircraft Records Analyst
AirNet
10.2023 - 10.2024
Material Handler
Republic Airlines
07.2022 - 10.2023
Parts Advisor
Coughlin Automotive Group
01.2021 - 06.2022
High School Diploma -
Berne Union Highschool
Aviation Technology Certification - Aviation
Eastland Career Center
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