Angela Lindow
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
8
8
years of professional experience
Work History
Manager chick fil a
Chick fil a alabaster
Alabaster
09.2022 - Current
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored team members on service protocols and restaurant standards.
- Developed training programs that enhanced staff skills and fostered teamwork.
- Coordinated staff schedules to optimize coverage during peak hours.
- Conducted regular quality checks to maintain food safety standards and cleanliness.
- Resolved customer complaints promptly, ensuring a positive dining experience.
- Collaborated with upper management to create operational strategies that improved restaurant efficiency.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Provided leadership during times of organizational change or crisis situations.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Facilitated team meetings and one-on-one coaching sessions to drive continuous performance improvement.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Lab Technician
Cindy lovoy
Alabaster
07.2018 - 02.2019
- Prepared samples for analysis using various laboratory techniques and tools.
- Collected specimens from patients for testing in the laboratory setting.
- Collected, labeled and stored lab samples according to laboratory specifications.
- Recorded and documented test results accurately in laboratory information systems.
- Maintained laboratory equipment, ensuring proper functionality and cleanliness.
- Ensured compliance with regulatory requirements during all lab operations.
- Followed strict safety protocols while handling hazardous materials in the laboratory environment.
- Prepared lab for daily operations by stocking materials and equipment.
- Ordered supplies for the laboratory as needed.
- Prepared specimens and forms for transport to outside laboratories.
Education
Helena High School
Helena , ALSkills
- Staff training
- Quality assurance
- Customer service
- Operational management
- Conflict resolution
- Time management
- Leadership development
- Work prioritization
- Customer relationship management (CRM)
- Business planning
Timeline
Manager chick fil a
Chick fil a alabaster
09.2022 - Current
Lab Technician
Cindy lovoy
07.2018 - 02.2019
Helena High School