Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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ANGELA LINDSEY

ANGELA LINDSEY

Manhattan,KS

Summary

Dynamic professional with extensive experience in customer service, recognized for fostering strong relationships through exceptional follow-up and communication skills. Expertise in records management, data analysis, and technical support is complemented by a solid foundation in various administrative tasks. Proven track record of achieving measurable results while enhancing operational support for over 150 personnel at PCAPP highlights a commitment to excellence and efficiency. Proficient in advanced Microsoft Office applications and specialized software, with a demonstrated ability to quickly master new electronic systems and databases, ensuring seamless operations and improved productivity.

Overview

25
25
years of professional experience

Work History

Administrative Assistant/Juror Coordinator

21st Judicial District Court
01.2022 - Current
  • Assistant to the Chief Judge and coverage for other Judges/AA's as needed.
  • Maintain case flow management spreadsheets and word documents. Serve as a bailiff during trials, administer oaths and affirmations as needed.
  • Highly involved in all preparations for criminal and civil jury trials.
  • Collaborate closely with colleagues, Riley County Attorneys Office, Court Services, Public Defenders Office, RC Jail, CASA, Court Security, and Clay Co. personnel to maintain effective operations.
  • Coordinate case management processes to ensure timely docket scheduling and document preparation.
  • Assist in drafting/proofreading legal documents, including motions, orders, and notices, ensuring compliance with court standards.
  • Manage court records and maintained filing systems for easy access and retrieval of documents.
  • Maintain confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Deliver excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensure accurate record-keeping with diligent data entry and database management for vital company information.

Credit Assistant (Accounts Receivable)

Plywood Supply Inc
10.2020 - 06.2021
  • Administrative support to the Credit Department (accounts receivable) for a wholesale building materials distributor with 9000+ customers.
  • Software used: BisTrack & Shift4. Close out electronically daily.
  • Processed credit applications efficiently, ensuring accuracy and compliance with company policies.
  • Reviewed financial documentation to assess creditworthiness of potential clients.
  • Communicated with customers regarding credit terms, payment schedules, and account status.
  • Collaborated with sales team to determine appropriate credit limits based on risk assessments.
  • Increased client satisfaction by efficiently processing credit applications and conducting thorough background checks.
  • Reduced loan delinquency rates through diligent monitoring of credit accounts and timely follow-ups with clients.
  • Safeguarded organizational reputation by adhering strictly to ethical standards during all stages of the credit review process.

Administrative Analyst/Rep Coordinator

Sunsolar Solutions
10.2019 - 08.2020
  • Processing customer utility reservations on APS, an initial step in the beginning stages of solar installation.
  • Company programs; AMPS and Podio. Mail outs through Endicia also email solar design documents via iOS to homeowners for full knowledge of the layout and HOA approvals.
  • Expedite outbound referral and rebate letters, contract design plans and envelopes, using Word, Adobe and PDF.
  • Develop and analyze customer daily and monthly kWh usage, solar production, accumulated solar credits, electricity bought and sold to APS/TEP and billing data using Excel and formulas.
  • Extensive calculation to determine if high bills are due to over usage compared to the previous year's data, the system installed is no longer sufficient for the homeowner, or in the event the system is malfunctioning and not producing properly.
  • Complete compensation analyses for lost production when it is necessary.
  • Rep Coordinator for 59+ Sales Reps, and counting, tasked to ensure all required documentation is received for on-boarding processes, enrollment/deactivation for all accounts (Company programs and email), and required training sites.

Waste Management Administrative Assistant, Operations Support Administrative Assistant

Bechtel-OAS/ PCAPP
12.2014 - 11.2017
  • Provided principal secretarial/administrative and technical support to the Waste Management Department of 65+ personnel and subordinate staff; Backup coverage for Operations Support Department of 85+ personnel on an as needed basis.
  • Extensive experience in reading and complying with written and verbal instructions, policies, and procedures.
  • Prepare and distribute weekly and monthly reports for the department, our customers: ACWA, and PCAPP Environmental. Create notices, packets and checklists as needed.
  • Coordinate and track training and medical appointments for all Waste Management personnel, while maintaining a high level of confidentiality.
  • Managed Waste Management and Operations Support SharePoint web pages.
  • Coordinated office operations to enhance workflow efficiency and support team objectives.
  • Managed scheduling and calendar organization to optimize executive time and prioritize tasks.
  • Implemented improvements in communication processes, fostering collaboration among departments.

Education

Associate of Science - Business Administration

Colorado Technical University
Colorado Springs, CO
08-2025

Skills

  • Judicial process oversight
  • Quality management experience
  • Effective communication skills
  • Document management
  • Ensures procedural compliance
  • Logical reasoning skills
  • Microsoft Office proficiency
  • Proficient in data analysis and organization
  • Computer skills

Certification

  • First Aid/CPR/AED (April-2018)
  • HIPAA Compliance Certification (2012)
  • Security Assurance Certification (2012)
  • Joint Commission and OSHA Trained (2012)

Languages

English
Native or Bilingual

Timeline

Administrative Assistant/Juror Coordinator

21st Judicial District Court
01.2022 - Current

Credit Assistant (Accounts Receivable)

Plywood Supply Inc
10.2020 - 06.2021

Administrative Analyst/Rep Coordinator

Sunsolar Solutions
10.2019 - 08.2020

Waste Management Administrative Assistant, Operations Support Administrative Assistant

Bechtel-OAS/ PCAPP
12.2014 - 11.2017

Associate of Science - Business Administration

Colorado Technical University