Angela Long
Ashland City,TN
Summary
Professional with strong background in healthcare management, adept at optimizing practice operations and improving patient care. Demonstrates keen focus on team collaboration and achieving measurable results, showing adaptability to changing needs. Skilled in strategic planning, staff development, and process improvement, with reliable and results-driven approach. Recognized for effective communication, leadership, and problem-solving abilities.
Overview
10
10
years of professional experience
Work History
Practice Manager
Tristar Cardiovascular Surgery
08.2019 - 05.2020
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
- Coordinated with physicians to optimize appointment schedules and maximize daily patient flow.
- Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
- Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
- Developed strong relationships with patients, ensuring a high level of care and satisfaction throughout their experience.
Valve Coordinator
Tristar Cardiovascular Surgery
02.2017 - 09.2019
- Collaborated with Structural Heart for coordination of new patient consults, testing and record retrieval
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Fostered strong relationships with referral sources for increased network connections, benefiting both the clinic and its patients through expanded resources.
- Acted as a knowledgeable resource for patients seeking information about community resources and support services available to them in their healthcare journey.
- Trained new staff on patient care coordination best practices, enhancing team effectiveness and patient support.
Clinic Registered Nurse
Tristar Cardiovascular Surgery
09.2014 - 09.2017
- Facilitated continuity of care by effectively communicating with primary healthcare providers regarding pertinent clinical findings and collaborating on optimal treatment strategies.
- Educated patients, families and caregivers about conditions and treatments.
- Requested records and films for new patients to streamline the new consult process
- Implemented new electronic health record system, leading to increased efficiency in patient data management.
- Evaluated clinic workflows, policies and procedures regularly to identify areas for improvement and implement necessary changes efficiently.
- Mentored new nursing staff members by sharing best practices for efficient patient care delivery while upholding high standards for professionalism within the clinic environment.
Cardiac Cath Lab Registered Nurse
NorthCrest Medical Center
03.2012 - 09.2014
- Assisted physicians with diagnostic and interventional procedures, ensuring optimal patient care and safety.
- Minimized complications by identifying and responding to emergent situations promptly and efficiently.
- Improved patient outcomes by providing high-quality nursing care in the Cardiac Cath Lab setting.
- Contributed to successful procedure outcomes through expert administration of conscious sedation under physician guidance.
- Enhanced patient care by effectively monitoring vital signs and hemodynamic parameters during procedures.
- Facilitated patient recovery by providing post-procedural care and instructions, ensuring smooth transition from cath lab to recovery units.
- Contributed to research studies on cardiac health, gathering and documenting data from cath lab procedures.
- Supported patient families, providing them with updates and education about cardiac health and catheterization process.
ICU Nurse
NorthCrest Medical Center
12.2009 - 03.2012
- Managed critical care patients with complex medical conditions, providing compassionate care and support to families.
- Conducted ongoing monitoring of vital signs, lab results, and diagnostic tests to promptly identify changes in patient conditions.
- Monitored patients' respiratory status and ventilator operation and made adjustments to promote stabilization.
- Administered medications safely and effectively, following established protocols and guidelines for dosage calculations and administration techniques.
- Provided life-saving interventions during emergency situations, stabilizing patients and preventing further complications.
- Coordinated with healthcare staff from various disciplines to devise, carry out, and manage personalized care plans to benefit patient health and recovery.
Education
Bachelor of Science - Nursing
Cumberland University
Lebanon, TN05.2014
Associate of Science - Nursing
Tennessee State University
Nashville, TN05.2009
No Degree - Practical Nursing
Southeast Arkansas College
Pine Bluff, AR12.1995
Skills
- Effective schedule management
- Workforce coordination
- Process optimization
- Patient education
- Multitasking
- Strong clinical judgment
- Excellent communication
- Delegation and motivation
- Strategic task prioritization
Languages
English
Timeline
Practice Manager
Tristar Cardiovascular Surgery
08.2019 - 05.2020
Valve Coordinator
Tristar Cardiovascular Surgery
02.2017 - 09.2019
Clinic Registered Nurse
Tristar Cardiovascular Surgery
09.2014 - 09.2017
Cardiac Cath Lab Registered Nurse
NorthCrest Medical Center
03.2012 - 09.2014
ICU Nurse
NorthCrest Medical Center
12.2009 - 03.2012
Bachelor of Science - Nursing
Cumberland University
Associate of Science - Nursing
Tennessee State University
No Degree - Practical Nursing
Southeast Arkansas College
Similar Profiles
Bozena LucicBozena Lucic
<p>Nurse - Medical Technician in Special Intensive Care and Reanimation and Semi-Intensive Care Unit</p> <p></p> at Clinic for Cardiovascular Surgery, Institute for Cardiovascular Diseases of Vojvodina<p>Nurse - Medical Technician in Special Intensive Care and Reanimation and Semi-Intensive Care Unit</p> <p></p> at Clinic for Cardiovascular Surgery, Institute for Cardiovascular Diseases of Vojvodina
Heather Carmona-MiracleHeather Carmona-Miracle
LPN at Ascension Providence Cardiovascular Surgery ClinicLPN at Ascension Providence Cardiovascular Surgery Clinic
Hannah YandellHannah Yandell
Nurse Practitioner Student at TriStar Centennial Medical Center Vascular SurgeryNurse Practitioner Student at TriStar Centennial Medical Center Vascular Surgery
Maranda DolinichMaranda Dolinich
LPN Team Lead at Centurion HealthLPN Team Lead at Centurion Health
Daniel HopwoodDaniel Hopwood
Small Parts at CaymasSmall Parts at Caymas