Angela Longoria
Houston,TX
Summary
Easily adapt to Fast-Paced, High-Pressure situations. Fast learner and is willing to gain additional knowledge. Provides Dynamic service to Customers and Visitors. Easily able to access Medical Coding Books such as CPT, ICD-9 and ICD-10 coding books along with HCPCS book. Multitasker who is smooth and efficient, highly motivated and driven. Exceptional at Coordinating Paperwork and Processing Payments.
Overview
12
12
years of professional experience
Work History
Medical Biller and Coder
Elite Health Services
Houston, TX
06.2024 - Current
- Reviewed and verified documentation for completeness, accuracy, and compliance with coding guidelines
- Managed high volume of medical records while maintaining a high level of accuracy in coding assignments
- Contributed to team efficiency by maintaining organized records of patient accounts, billing statements, and payment statuses.
- Scanning sensitive financial documents into 3rd party electronic storage
- Submit medical records into 3rd party electronic storage for attorneys on behalf of multiple health providers
- Managed delivery of patient's Medical records and bills
- Experience with: PACS, EXA, WORKLIST, DROPBOX
- Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
- Performed billing and data entry task on a daily basis.
- Maintained confidentiality of patient finances, records, and health statuses.
- Grievance and appeals
Medical Collections Specialist
Bee Cave Area
Austin, TX
10.2019 - 01.2021
- Monitored account receivables to identify trends and proactively address potential issues.
- Grievance and appeals
- Assisted patients with understanding their financial responsibilities, easing concerns about complex medical bills.
- Reviewed aging reports regularly to prioritize collection efforts strategically based on account status and risk level.
- Collaborated with insurance companies to expedite claims processing and secure timely reimbursements.
- Updated patient records accurately to ensure seamless coordination between departments and minimize delays in treatment or billing.
- Responded to customer inquiries and provided detailed account information.
- Responded to attorney inquiries and litigation notices.
- HEDIS
Dispatch Coordinator
Air Dynasty
Houston, TX
02.2015 - 10.2017
- Streamlined communication between drivers, customers, and management for improved customer satisfaction.
- Scheduled and organized delivery routes.
- Developed strong relationships with clients by providing consistent updates on shipment statuses and addressing concerns promptly.
- Organized paperwork and explained individual job parameters for each assignment.
- Maintained accurate records of dispatched orders, ensuring efficient billing processes and client satisfaction.
- Increased operational flexibility through cross-training in other roles such as logistics coordination or scheduling.
- Managed customer accounts and invoicing.
Customer Service Representative
Cash America
Houston, TX
09.2012 - 04.2013
- Open the store and prepared it for the day
- Count and prepare registers for opening and closing
- Process customers loans
- Telemarketing and Advertising via social media
- Listened to the questions and concerns of customers in order to provide the correct answers or responses
- Looked to see if there were any patterns or issues that needed to be addressed
- Payment Processing
Education
Certification - Medical Billing And Coding
Lonestar College Kingwood
Houston, TX01-2024
High School Diploma -
Mac Arthur High School
Houston, TX06-2010
Some College (No Degree) - Radiology Tech
Lonestar College Montgomery
Houston, TXSome College (No Degree) - Medical Billing and coding
Sanford Brown College
Houston, TXSkills
- Claim submission
- Patient account management
- Anatomy and physiology
- Payment posting
- Certified Medical Coder
- Medical billing
- Data Verification
- HEDIS
- Insurance coding (ICD-9 and CPT)
- ICD-10 Proficiency
- Team management
- Customer service
- HCPCS
- Data entry
- Inpatient records coding
- Attention to Detail
- Outpatient
- Microsoft Word
- Communication skills
- Organizational skills
- Office experience
- Grievance and appeals
- Diagnostic Coding
- Medical Terminology
- Records Scanning
Languages
English
Professional
Timeline
Medical Biller and Coder
Elite Health Services
06.2024 - Current
Medical Collections Specialist
Bee Cave Area
10.2019 - 01.2021
Dispatch Coordinator
Air Dynasty
02.2015 - 10.2017
Customer Service Representative
Cash America
09.2012 - 04.2013
Certification - Medical Billing And Coding
Lonestar College Kingwood
High School Diploma -
Mac Arthur High School
Some College (No Degree) - Radiology Tech
Lonestar College Montgomery
Some College (No Degree) - Medical Billing and coding
Sanford Brown College
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