ANGELA LOPEZ

• Informed patients regarding needed medical tests and procedures.
• Filed appointment documents and organized clerical supplies.
• Updated patient information in databases and adhered to confidentiality requirements.
• Adjusted appointments according to priority and tracked appointment durations.
• Instructed patients regarding how to prepare for appointments.
• Answered phone calls and took messages for staff members.
• Routed calls and correspondence to appropriate medical staff.
• Prevented double bookings and set aside appropriate time in between appointments.
• Followed up with patients and confirmed appointments.
• Communicated with patients with compassion while keeping medical information private.
• Collaborated with multi-disciplinary staff to improve overall patient care and response times.
• Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
• Scheduled tests, lab work or x-rays for patients based on physician orders.
• Scheduled and confirmed patient appointments and consultations.
• Adhered to HIPAA requirements to safeguard patient confidentiality.

• Identified, corrected and reported data entry errors. Billing and registration.
• Completed accurate and efficient data entry and database updates to support business operations.
• Compiled data from source documents prior to data entry.
• Reviewed and updated account information in company computer system.
• Identified errors in data entry and related issues by mentioning to supervisors for resolution.

• Prepared reports on individual names or accounts to summarize relationship history, customizing scope of reports depending upon reasons for request.
• Identified and corrected data entry errors to prevent duplication across systems.
• Proofread and edited documents to correct errors.
• Maintained database by entering new and updated customer and account information. Billing and registration.
• Remained focused for lengthy periods to accurately perform work with adequate speed.
• Verified confidential or private client information in adherence to state and federal laws.

Answer phones, run central pharmacy,

• Prepared relevant SRM documents in conformance with Safety Management System (SMS) order. .IV prep, pepare anesthesia trays daily. . Compounding, stock meds, fill pyxis machines, daily narcotic run. .Input daily 797 temperature logs. .Pull outdate, order and mantain inventory

• Completed cash register transactions by handling credit and cash payments using pharmacy register system.
• Located and processed ready prescriptions to customers, distributed medication information documentation and facilitated medication consultations.
• Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer accounts.
• Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
• Supported pharmacists with day-to-day activities and pharmacy office management functions.
• Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.