Angela Mahaffey

Assists the Local Leasing and Advertising Manager with SLA program. Assists with deal making, renewals and canvassing for new concepts. Processes agreements through the work flow in L2L program. Hold tenant pre & post possession meetings to include coordination of maintenance, construction/signage companies, marketing/SL team communication, paperwork & payments. COI, AR and Sales collections as part of the daily routine using Yardi Voyager. Assist with holiday, expo and other events on property. Identified available inventory for inline/storage/RMU etc for various departments with understanding of retailer restrictions. Coordinates the advertising program, including digital and static elements, from deal making, execution, PoP's to payments. Leasing for special events and storage units.

Prepares documents such as leases, contracts, operating and maintenance instructions, and procedure manuals. Prepare and maintain files for GM, SLM, Marketing and assists with maintenance and security with items such as COI's, license/lease, construction and marketing materials. Provides assistance with billing, payment and other financial processes, communicates with account payable and receivables. Prepares miscellaneous construction invoices (sprinkler drain down fees, etc.) and works with GM and maintenance on various contracted projects such as ADA, LED, tenant construction and HVAC. Provides Specialty Leasing & Branding Initial Deal Flow Support. Maintained backlit panels and secured deals with local and national companies in advertising.

• To abide by all policies and procedures laid out by the state and company
• To initially train all teachers and continually support their development
• Record and maintain state files including drills, health and safety regulations and staff and children’s files
• Company compliance in files, classroom management and staff orientations and trainings
• Customer service to current and prospective parents including conferences, billing and program activities
• Community outreach and staff morale
• All duties from previous employer

• Began as an intern in the company and climbed the ladder to the director position through hard work and determination
• Position ranged from interning under the director to become a director over a period
• Positions included but not limited to interpreting the codes of state and company regulations and following through with those policies and procedures, file maintenance (Microsoft contents), current and prospective family customer service (CRM), billing, attendance and payroll, conflict resolution and classroom management