Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized, and friendly with excellent interpersonal skills.
Overview
20
20
years of professional experience
Work History
Care Coordinator
Memorial Sloan Kettering Cancer Center
01.2023 - Current
Answer assigned phone lines promptly and professionally, direct calls appropriately, and prioritize effectively
Organize and maintain shared email inbox for the clinical teams, ensuring timely responses and clear communication
Coordinate appointments, tests, consultations, treatments, and surgeries according to medical urgency, providing clear instructions to patients
Prepare various documents including memos, correspondence, reports, and presentations, adhering to mandated formats and readability standards
Manage authorizations and reimbursements for physician travel and meetings, maintaining licensures and memberships for attending physicians
Office Manager/Medical Assistant
Bond Plastic Surgery
01.2011 - 01.2023
Company Overview: Sheila A
Bond, MD, FACS
Coordinating the use of equipment and the application of certain procedures in the operating room and effectively relaying information to the practitioner
Implemented and maintained patient care, pre and post operatively in the OR and acute care facility, for patients undergoing reconstructive or elective surgery
Working knowledge of medical devices, including: Smart-Liposuction- Triplex Machine, Sculpsure, Cellulaze, Exilis RF, Cutera and Coolguide
Maintained close relationships with sales representatives of companies such as: Allergan, Galderma, Merz North America Inc., and Mentor
Had responsibility for building and maintaining professional relationships with referring physicians and their staff
Acted as liaison, providing prompt, competent, professional services to patients and referring physicians
Medical Assistant/ EKG Technician/Phlebotomist
St. Joseph’s Regional Medical Center
01.2005 - 01.2011
Member of an integrated system created and aligned to provide a comprehensive spectrum of patient care services
CCU – Coronary Care Unit/ Telemetry Unit Staffing
Oversaw5-15 patients per-shift
Monitoring patients comfort and safety during tests, alerting physicians to abnormalities or changes in the patient response
Demonstrable patient focused skills
Three-time recipient of The Press Ganey award, directly created from patient surveys taken in2008 and2010
Education
Medical Assistant Program -
Eastwick College
Ramsey, NJ
01.2009
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William Paterson University
01.2005
Skills
Case management
Documentation
Patient education
Organizational skills
Healthcare operations
Workflow management
Patient relations
Training and mentoring
Languages
Italian
Native or Bilingual
Timeline
Care Coordinator
Memorial Sloan Kettering Cancer Center
01.2023 - Current
Office Manager/Medical Assistant
Bond Plastic Surgery
01.2011 - 01.2023
Medical Assistant/ EKG Technician/Phlebotomist
St. Joseph’s Regional Medical Center
01.2005 - 01.2011
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William Paterson University
Medical Assistant Program -
Eastwick College
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