Angela Marsh

I am currently licensed in Indiana, Illinois and Kentucky to conduct mortgage lending transactions. I have experience processing FHA, USDA, VA and conventional loans.

• Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.
• Worked with underwriters to fix application problems and resolve issues.
• Explained different types of loans pertaining to client situations.
• Prepared documents for customers, submitting and overseeing through each step of closing process.
• Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
• Analyzed loan applications and credit reports to determine loan eligibility and risk level.
• Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
• Developed extensive network of referral partners to source new mortgage loan opportunities.
• Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
• Reviewed loan files and updated to match current standards.
• Fielded customer complaints and provided solutions.
• Checked loan documents for accuracy prior to closing.
• Negotiated loan terms and conditions with clients to maximize profitability.
• Interviewed applicants to assess loan requirements before suggesting offers.
• Collected information from banks, institutions and employers to assess applicant eligibility.
• Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency.

• Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
• Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
• Worked with underwriters to fix application problems and resolve issues.
• Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
• Analyzed loan applications and credit reports to determine loan eligibility and risk level.
• Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
• Checked loan documents for accuracy prior to closing.
• Explained different types of loans pertaining to client situations.
• Skilled at working independently and collaboratively in a team environment
• Self-motivated, with a strong sense of personal responsibility
• Proven ability to learn quickly and adapt to new situations
• Worked well in a team setting, providing support and guidance