ANGELA MARTINEZ
Puyallup,WA
Summary
I have an extensive background in spa, hospitality, and the food and beverage industry. I am looking for a supervisory position to be at most service to your casino and resort.
Overview
17
17
years of professional experience
Work History
Massage Therapist
Onyx Spa
04.2022 - 04.2024
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfaction and build rapport
- Created a comfortable and professional environment for clients by setting up massage tables and preparing the treatment area
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments
- Assessed medical histories and conditions of clients to determine contraindications to massage services
- Offered aromatherapy, hot stones, and cupping as part of massage treatments.
Owner/Office Manager
Outlander Brewery and Pub
08.2018 - 02.2024
- Owned ,operated, and managed day to day business operations.
- Oversaw employee on boarding, payroll set up and provided Human Resources support.
- Booking private parties and booking live musical entertainment for the pub.
- Processing payroll, obtaining and paying business taxes and licenses.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Massage Therapist and Massage Trainer
Gene Juarez Salons And Spas
06.2014 - 03.2022
- Provided custom massage treatments to clients, tailored to individual needs and preferences
- Performed sanitization tasks to keep the massage environment clean and safe
- Educated clients on the benefits of massage and recommended home care techniques
- Researched new techniques to stay up to date with trends and developments in the massage therapy industry
- Utilized innovative teaching strategies to effectively engage trainees in learning
- Developed and implemented engaging lesson plans to keep learner attention
- Assessed trainee performance and provided feedback to facilitate trainee success
- Chose materials and developed lesson plans to enhance skills for individual trainees.
Night Audit Supervisor
Doubletree Guest Suites
01.2007 - 11.2012
- Provided quick, complete responses to guest requests and concerns to create pleasant stays
- Closed daily accounts and submitted statements to leadership for ongoing financial reporting
- Generated daily reports to keep leadership informed about arrivals, departures, and overall occupancy
- Coordinated audit tasks among night shift team members to cover front desk operations
- Provided on-site training and regular performance evaluations to support staff member skill growth
- Received and transferred incoming phone calls via switchboard
- Monitored shift logs for notable hotel operations information and reported findings to leadership
- Oversaw night auditing of daily room occupancy and hotel revenue
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
Education
200 Hour Yoga Teacher Training - Yoga Instruction
Three Trees Yoga Studio
Federal Way, WA11.2023
Massage Therapy - Massage Therapy
Everest College
Fife, WA09.2009
High School Diploma -
Tyee High School
SeaTac, WA06.1997
Skills
- Administrative Procedures
- Strong Manual Dexterity
- Anatomy
- Front Desk Management
- Body Mechanics
- Prenatal Massage
- Deep Tissue Massage
- Swedish Massage
- Administrative Support
- Hot Stone Massage
- Physical Strength
- Body Treatments
- Trigger Point Massage
Accomplishments
- Gene Juarez Recognition of Excellence 2015
- Gene Juarez Recognition of Excellence 2017
- Gene Juarez Bobbie Rodriguez Award Celebrate Spa 2019
Timeline
Massage Therapist
Onyx Spa
04.2022 - 04.2024
Owner/Office Manager
Outlander Brewery and Pub
08.2018 - 02.2024
Massage Therapist and Massage Trainer
Gene Juarez Salons And Spas
06.2014 - 03.2022
Night Audit Supervisor
Doubletree Guest Suites
01.2007 - 11.2012
200 Hour Yoga Teacher Training - Yoga Instruction
Three Trees Yoga Studio
Massage Therapy - Massage Therapy
Everest College
High School Diploma -
Tyee High School