Angela Masessa

• Advised a global financial market infrastructure provider’s CRO organization on second-line information security governance, leading development of a challenge framework and target operating model that clarified roles, evidence requirements, handoffs, reporting, and escalation protocols.
• Strengthened regulatory readiness by conducting quality assurance and pilot validation of second-line challenge activities, translating findings into targeted improvements and training materials that standardized credible challenge across risk mechanisms.
• Supported identity and access governance remediation for a Top 10 U.S. bank, assessing authentication controls across 50+ applications, validating control design and evidence with application owners, and identifying potential control noncompliance.
• Established and led a PMO for six cyber regulatory remediation workstreams at a Top 5 U.S. bank, coordinating approximately 15 senior leaders and forecasting resource needs across 40+ resources; consolidated reporting for executive and C-suite decision-making.
• Improved cyber program delivery across Top 5 and Top 10 U.S. banks by partnering with CISOs and standardizing PMO processes, governance forums, role clarity, financial analysis, and resource prioritization; operationalized a workforce strategy spanning 14+ work efforts with KPI dashboards and cross-border delivery coordination.

• Managed learning operations by refreshing curriculum, analyzing Excel-based training data, and improving Tableau reporting across 5 business units for 24+ strategic leaders and stakeholders.

• Analyzed demographic, psychographic, and Google Analytics data to identify targeted communication strategies and market opportunities.

Information Technology & Business Transformation Fellow