Angela May
St Louis,MO
Summary
Excellent communication and computer skills; ability to work independently or as part of a team to meet project deadlines; multicultural awareness with a high level of adaptability.
Overview
12
12
years of professional experience
Work History
Referral Coordinator
Surgical Arts/SSM Health
St Louis, MO
02.2024 - Current
- Verify insurance coverage
- Schedule appointments with specialists on behalf of clients.
- Maintained accurate records on in-progress and completed referrals
- Call insurance companies to get precertification and other benefits
- Check in patients
- Accept copays/balance drawer
Patient Access Representative
Optum/Cardinal Glennon Hospital
St Louis, MO
01.2023 - 02.2024
- Applied knowledge of payer requirements and utilized on-line eligibility systems to verify patient coverage and policy limitations.
- Applied HIPAA privacy and security regulations while handling patient information.
- Registered patients by completing face-to-face interviews to obtain demographic, insurance and medical information.
- Obtained necessary signatures for privacy laws and consent for treatment.
Coordination of Benefits Specialist
Centene Corporation
St Louis, MO
10.2018 - 12.2022
- Call insurance companies, medical groups, and or members requesting other insurance information as it pertains to dual coverage, eligibility and termination dates of coverage.
- Researches COB information from lead sources including but not limited to member enrollment forms, returned member request letters, prior claims, authorizations and call center contacts
- Update the COB master file with current information
Operations Assistant
Mercy Hospital St. Louis
St Louis, MO
09.2016 - 10.2018
- Perform daily Kronos edits for payroll
- Notifies leaders of missing punches and unscheduled absences
- Input daily, respiratory charges via Epic
- Schedule appointments for Managers in Outlook
Admitting Representative
Mercy Hospital St. Louis
St Louis, MO
10.2013 - 09.2016
- Register patients for workmen's compensation in Systoc
- Benefit verification/receive payment for procedures
- Register patients for lab and x-ray's
- Schedule appointments
Education
Certificate - Phlebotomy
St. Louis Community College
St Louis, MO05.2008
Skills
- Medical Terminology
- Microsoft Office
- Epic
- Insurance verification
Timeline
Referral Coordinator
Surgical Arts/SSM Health
02.2024 - Current
Patient Access Representative
Optum/Cardinal Glennon Hospital
01.2023 - 02.2024
Coordination of Benefits Specialist
Centene Corporation
10.2018 - 12.2022
Operations Assistant
Mercy Hospital St. Louis
09.2016 - 10.2018
Admitting Representative
Mercy Hospital St. Louis
10.2013 - 09.2016
Certificate - Phlebotomy
St. Louis Community College
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