Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela May

St Louis,MO

Summary

Excellent communication and computer skills; ability to work independently or as part of a team to meet project deadlines; multicultural awareness with a high level of adaptability.

Overview

12
12
years of professional experience

Work History

Referral Coordinator

Surgical Arts/SSM Health
St Louis, MO
02.2024 - Current
  • Verify insurance coverage
  • Schedule appointments with specialists on behalf of clients.
  • Maintained accurate records on in-progress and completed referrals
  • Call insurance companies to get precertification and other benefits
  • Check in patients
  • Accept copays/balance drawer

Patient Access Representative

Optum/Cardinal Glennon Hospital
St Louis, MO
01.2023 - 02.2024
  • Applied knowledge of payer requirements and utilized on-line eligibility systems to verify patient coverage and policy limitations.
  • Applied HIPAA privacy and security regulations while handling patient information.
  • Registered patients by completing face-to-face interviews to obtain demographic, insurance and medical information.
  • Obtained necessary signatures for privacy laws and consent for treatment.

Coordination of Benefits Specialist

Centene Corporation
St Louis, MO
10.2018 - 12.2022
  • Call insurance companies, medical groups, and or members requesting other insurance information as it pertains to dual coverage, eligibility and termination dates of coverage.
  • Researches COB information from lead sources including but not limited to member enrollment forms, returned member request letters, prior claims, authorizations and call center contacts
  • Update the COB master file with current information

Operations Assistant

Mercy Hospital St. Louis
St Louis, MO
09.2016 - 10.2018
  • Perform daily Kronos edits for payroll
  • Notifies leaders of missing punches and unscheduled absences
  • Input daily, respiratory charges via Epic
  • Schedule appointments for Managers in Outlook

Admitting Representative

Mercy Hospital St. Louis
St Louis, MO
10.2013 - 09.2016
  • Register patients for workmen's compensation in Systoc
  • Benefit verification/receive payment for procedures
  • Register patients for lab and x-ray's
  • Schedule appointments

Education

Certificate - Phlebotomy

St. Louis Community College
St Louis, MO
05.2008

Skills

  • Medical Terminology
  • Microsoft Office
  • Epic
  • Insurance verification

Timeline

Referral Coordinator

Surgical Arts/SSM Health
02.2024 - Current

Patient Access Representative

Optum/Cardinal Glennon Hospital
01.2023 - 02.2024

Coordination of Benefits Specialist

Centene Corporation
10.2018 - 12.2022

Operations Assistant

Mercy Hospital St. Louis
09.2016 - 10.2018

Admitting Representative

Mercy Hospital St. Louis
10.2013 - 09.2016

Certificate - Phlebotomy

St. Louis Community College
Angela May