Seeking a challenging career opportunity to expand and utilize knowledge and skills for significant contribution to company success.
Overview
24
24
years of professional experience
Work History
Tax Examining Technician – ERS/Rejects
Department of the Treasury – Internal Revenue Service
09.2023 - Current
I am currently employed in the Rejects department as a backup lead, where I assist with various projects aimed at improving the management of aged listings and inventory. Additionally, I support the operation of weekly Control D staffing and inventory reports and facilitate the loading of new work into SharePoint.
Other duties include managing all the various reject programs, including replies and no replies, to process taxpayer returns. Additionally, I work on MEF status 100 on SharePoint and handle paper returns when necessary.
Tax Examining Technician- Accounts Management
Department of the Treasury – Internal Revenue Service
06.2023 - 09.2023
My duties included using IDRS and other IAT tools to adjust BMF accounts and close CIS cases
Tax Examining Technician – ERS/Rejects
Department of the Treasury – Internal Revenue Service
05.2022 - 06.2023
My job duties included using IDRS to locate the errors on the tax forms and using the IRM to look up the specific error codes to perfect the documents for processing
The forms I processed were 1040 and 1040SR current and prior year forms
I helped in several other areas working on form 8805, and in Unpostables working IMF payments using the International Web Application/INTLWEBAPP, also helped Rejects department with 1040 reply and no reply forms and Clerical with matching reply correspondence letters to the correct taxpayer form for processing
Data Transcriber – Data Conversion Operations
Department of the Treasury – Internal Revenue Service
01.2021 - 05.2022
My primary responsibilities involved reviewing and entering prior year and current year IMF and BMF forms including 1040, 104SR, 1120, 1120H, 1120F, and 990EZ, for processing. This was done to ensure that the documents complied with the required formats or to initiate actions aimed at obtaining or clarifying information that was otherwise unavailable.
Reduced errors in transcribed data by conducting thorough quality control checks before submission.
Completed data entry tasks with accuracy and efficiency.
Direct Store Delivery Receiver
Walmart
05.2001 - 02.2021
My duties include receiving incoming shipments from vendors and other local carriers
Working with vendor representatives to enforce receiving policies to eliminate excessive inventory, process claims for damaged merchandise and conduct daily audits of inventory to identify and resolve discrepancies
Maintain organization of merchandise to keep the backroom clean and efficient
Conduct research when needed to address shipping errors and packaging mistakes
Provide fast, friendly, and accurate customer service to create a positive experience
Personal Shopper
Walmart
05.2001 - 02.2021
My duties were to pick customer orders and organize them for customer pick up
I also assisted management with supervising to keep associates on task to complete orders on time
This was a fast paced job to complete customer orders by the deadline while also providing customer assistance to instore shoppers
Inventory Control Specialist
Walmart
05.2001 - 02.2021
Job duties included scanning the bins in the backroom to provide accurate inventory counts, and to stock the shelves on the salesfloor
Overnight Grocery Stocker
Walmart
05.2001 - 02.2021
Duties included making sure all the freight was placed on the salesfloor for the customers and organizing the shelves to look nice for business the next morning
Grocery Reclamation Clerk
Walmart
05.2001 - 02.2021
This job I processed the damaged merchandise for disposal, donation, or credit from the return center
I also helped check in merchandise from the vendors and make sure the backroom stayed clean and organized
Grocery Pricing Coordinator
Walmart
05.2001 - 02.2021
I was in charge of going to the competitor stores and comparing their prices with ours and then making the necessary changes
I was also in charge of changing shelf labels and signing throughout the store
Impulse Department Manager
Walmart
05.2001 - 02.2021
I was the manager over the merchandise at the cash registers
I was in charge of ordering and stocking the shelves by the registers and hanging impulse merchandise around the store for customers to buy
General Merchandise Stocker
Walmart
05.2001 - 02.2021
I was part of a team that stocked merchandise throughout the store as needed
Education
High School Diploma -
Fremont High School
Plain City, UT
05-1996
Skills
Customer service
Problem resolution
Type 40 wpm
Communication
Time management
Adaptability
Willing to learn
Teamwork
Flexibility
Take responsibility
Data entry
Quality control
Detail oriented
Organization
IDRS
IAT
RTR
Sharepoint
Control D
Timeline
Tax Examining Technician – ERS/Rejects
Department of the Treasury – Internal Revenue Service
09.2023 - Current
Tax Examining Technician- Accounts Management
Department of the Treasury – Internal Revenue Service
06.2023 - 09.2023
Tax Examining Technician – ERS/Rejects
Department of the Treasury – Internal Revenue Service
05.2022 - 06.2023
Data Transcriber – Data Conversion Operations
Department of the Treasury – Internal Revenue Service
01.2021 - 05.2022
Direct Store Delivery Receiver
Walmart
05.2001 - 02.2021
Personal Shopper
Walmart
05.2001 - 02.2021
Inventory Control Specialist
Walmart
05.2001 - 02.2021
Overnight Grocery Stocker
Walmart
05.2001 - 02.2021
Grocery Reclamation Clerk
Walmart
05.2001 - 02.2021
Grocery Pricing Coordinator
Walmart
05.2001 - 02.2021
Impulse Department Manager
Walmart
05.2001 - 02.2021
General Merchandise Stocker
Walmart
05.2001 - 02.2021
High School Diploma -
Fremont High School
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