Angela Melchor Aispuro
Anaheim,CA
Summary
Professional with background in guest services, skilled in delivering engaging and memorable experiences. Strong focus on collaboration and achieving results, adaptable to changing needs. Expertise in crowd management, safety protocols, and guest satisfaction, with friendly and approachable demeanor. Known for reliability, teamwork, and consistently exceeding expectations.
Overview
4
4
years of professional experience
Work History
Attractions Cast Member
The Walt Disney Company
12.2022 - Current
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude meanwhile always having safety as a priority.
- Collaborated with fellow cast members to ensure seamless teamwork and coordinated efforts for optimal guest satisfaction caring for our efficiency.
- Facilitated accessibility for guests with disabilities through proper assistance procedures according to company policies because of the company's care for inclusion.
- Maintained a high level of personal presentation according to company standards, ensuring a courteous, professional, and approachable image at all times.
Online Grocery Associate
Walmart
01.2022 - 12.2022
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Loaded and unloaded orders into customer's cars and for delivery drivers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
- Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.
Food and Consumables Stocker
Walmart
06.2021 - 09.2021
- Promoted teamwork among staff by coordinating tasks efficiently during peak service times.
- Maintained a clean and organized shopping area, ensuring the highest level of neatness and cleanliness standards were met.
- Conducted routine inspections of equipment for cleanliness and maintenance needs; reported any necessary repairs immediately to management.
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Education
Associate of Science - Anthropology
Rio Hondo College
Whittier, CA06-2025
High School Diploma -
Bell Gardens High School
Bell Gardens, CA06-2020
Skills
- Spanish language fluency
- Guest relations
- POS systems
- Service upselling
- Attention to detail
- Self motivation
- Performance under pressure
Timeline
Attractions Cast Member
The Walt Disney Company
12.2022 - Current
Online Grocery Associate
Walmart
01.2022 - 12.2022
Food and Consumables Stocker
Walmart
06.2021 - 09.2021
Associate of Science - Anthropology
Rio Hondo College
High School Diploma -
Bell Gardens High School