Angela Melendez
Bronx,NY
Summary
11+ years of experience working in the medical field as a Patient Care Coordinator. Seeking to obtain a position in which I can use my diversified background in client services to help my company improve functionality and organization while establishing a long-term career.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Scarsdale Medical
11.2023 - Current
- Collects, organized and entered patient data into medical systems.
- -Retrieved medical data for physicians and patients.
- -Catalogued patient data in clinical databases and registries according to regulatory practices.
- -Performed regular quality and validation assessments on patient data to verify accuracy.
- -Team leader and always ready to help other staff member.
- -Very creative on bring new ideas to organization to help work flow.
- -Able to resolve issues for patient on a timely manner.
Radiology Administrative Assistant (Part Time)
Care Mount Medical Group
04.2022 - 05.2023
- Provided administrative support to ensure efficient operation of office.
- Answers phone calls, schedules meetings and supports visitors.
- Carries out administrative duties such as filing, typing, copying, binding, scanning etc.
- Completes operational requirements by scheduling and assigning administrative projects and expediting work results
- Makes travel arrangements for senior staff such as booking flights, cars, and hotel or restaurant reservations.
- Exhibits polite and professional communication via phone, e-mail, and mail.
- Supports team by performing tasks related to organization and strong communication.
- Supports team by performing tasks related to organization and strong communication.
- Develops administrative staff by providing information, educational opportunities, and experiential growth opportunities.
- Provides information by answering questions and requests.
- Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies.
- Contributes to team effort by accomplishing related results as needed.
Radiology Administrative Assistant
White Plains Hospital
09.2019 - 10.2022
- Answered telephone calls to offer office information, answer questions and direct calls to staff
- Received, recorded and addressed incoming and outgoing communication via telephone and email
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls
- Registered and verified patient records before triage with most up-to-date information
- Greeted visitors and initiated triage processes for clients to streamline patient flow
- Contacted correct department in hospital to confirm patients medical histories and prevent inaccurate diagnoses and treatments
- Team leader
Surgical Coordinator
Westchester Medical Group
05.2015 - 09.2019
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls
- Carried out front office duties utilizing data entry skills in framework of medical database
- Organized and maintained patient chart filing system to promote quick data finding for staff
- Obtained payments from patients and scanned identification and insurance cards
- Checked patients in and out and collected payments
- Verified insurance coverage and obtained pre-authorizations
- Expertly managed planning, scheduling and coordination of outpatient procedures
- Educated patients about surgeries and provided treatment plan documentation
- Establish and maintain effective working relationships with physicians, staff, and management
- Multi-task in many department, breast surgery, neurology, cardiology and many others
Education
GED -
Stevenson High School
Bronx, NYHigh School Diploma -
Monroe College
Bronx, NY06.2008
Skills
- Financial Documentation
- EMR, Centricity, EPIC, MEDITECH EHR Software
- Electronic Medical Record Software
- Image Collection
- Clerical Support
- Collections Processing
- Account Updates
- Office Meetings
- Privacy and Confidentiality
- Customer Satisfaction
- OSHA Regulations
- Microsoft Word
- Administrative Support
- Microsoft Excel
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Scarsdale Medical
11.2023 - Current
Radiology Administrative Assistant (Part Time)
Care Mount Medical Group
04.2022 - 05.2023
Radiology Administrative Assistant
White Plains Hospital
09.2019 - 10.2022
Surgical Coordinator
Westchester Medical Group
05.2015 - 09.2019
GED -
Stevenson High School
High School Diploma -
Monroe College
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