Angela Melvin
Enid,OK
Summary
Responsible Liaison Officer offering 15 years experience in military medical boards. Talent for supporting my patients by calming fears, answering all questions and honoring the military service. Personable and flexible style. Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
6
6
years of professional experience
Work History
Physical Evaluation Board Liaison Officer
Employee Management Services
Enid , OK
02.2024 - 10.2024
- Reviewed existing policies, procedures, regulations and contracts related to liaison activities; identified areas of improvement where required.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Monitored operations and reviewed records and metrics to understand company performance.
- Scanned paper records into digital format.
- Updated patient files with new medical information as needed.
- Safeguarded patient records, managing data transfers in compliance with HIPAA standards and organizational regulations.
- Scanned and validated medical records for upload.
- Maintained complete confidentiality in accordance with organization and legal requirements.
- Scanned incoming documentation.
- Observed confidentiality and safeguarded all patient-related information.
- Purged outdated files.
- Facilitated the transfer of records between departments and external healthcare facilities.
- Pulled patient records and transferred information to appropriate parties.
- Answered questions and fulfilled requests with friendly and knowledgeable service.
Physical Evaluation Board Liaison Officer
General Infomatics
McLean, VA
02.2019 - 02.2024
- See above
Education
Associate of Arts - Psychology
NorthWest Arkansas Community College
Bentonville, AR05-1990
Some College (No Degree) - Health Care Administration
Kaplan University Online
Davenport, IASome College (No Degree) - Hotel Restaurant Management
Oklahoma State University
Stillwater, OKSkills
- Verbal and written communication
- Performance reporting
- Recordkeeping
- Proficient in all Microsoft programs
- Report Generation
- Reporting
- Military transitions
References
References available upon request.
Timeline
Physical Evaluation Board Liaison Officer
Employee Management Services
02.2024 - 10.2024
Physical Evaluation Board Liaison Officer
General Infomatics
02.2019 - 02.2024
Associate of Arts - Psychology
NorthWest Arkansas Community College
Some College (No Degree) - Health Care Administration
Kaplan University Online
Some College (No Degree) - Hotel Restaurant Management
Oklahoma State University
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