Angela Rosales
San Antonio,Texas
Summary
Innovative leader with a strong background in problem-solving and operational efficiency. Demonstrated ability to streamline processes and maximize customer satisfaction, ready to support organizational growth and enhance performance.
Dynamic professional with extensive experience in managing operations and delivering exceptional customer service. Proficient in financial management and decision-making, contributing to successful inventory management and process enhancement initiatives.
Results-driven manager with proven skills in team leadership, process improvement, and customer service. Expertise in optimizing operations and enhancing productivity to drive organizational success.
Overview
5
5
years of professional experience
Work History
Manager
Vallarta
Karnes City, TX
01.2020 - 07.2023
- Oversaw daily operations to ensure alignment with company standards and customer satisfaction.
- Implemented inventory management systems to streamline processes and reduce waste.
- Coordinated staff schedules to optimize resource allocation and meet business demands.
- Initiated process improvements that increased productivity and reduced turnaround times on key projects.
Tax Preparer
TurboTax
05.2018 - 08.2019
- Prepared and filed individual and business tax returns, ensuring compliance with federal and state regulations.
- Conducted thorough tax assessments to identify eligible deductions and credits for clients.
- Utilized TurboTax software to streamline tax preparation processes and enhance accuracy in filings.
- Assisted clients in understanding complex tax issues, providing clear explanations of financial implications.
- Reviewed client documents for completeness, minimizing errors and maximizing return value.
Education
High School Diploma -
VIctory Learning Center
San Antonio, TXSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Goal setting
- Relationship building
- Strategic planning
- Sales techniques
- Budget control
- Financial management
- Multitasking
- Problem-solving
- Multitasking Abilities
- Active listening
- Good judgment
- Process improvement
Languages
Spanish
Full Professional
Timeline
Manager
Vallarta
01.2020 - 07.2023
Tax Preparer
TurboTax
05.2018 - 08.2019
High School Diploma -
VIctory Learning Center