Angela Mendoza
Los Angeles,CA
Summary
Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
3
3
years of professional experience
Work History
Sales and Marketing Representative
MKTG
Venice, CA
01.2023 - 06.2024
- Organized trade shows and conferences to promote products or services.
- Attended regular training sessions to stay up-to-date on company policies and procedures.
- Created and maintained relationships with customers, vendors, and other stakeholders.
- Gathered customer feedback on product performance and service quality.
- Researched target markets to develop effective sales plans.
- Performed administrative tasks related to sales operations such as filing documents.
- Negotiated contracts with suppliers of goods and services.
- Prepared reports summarizing sales activity for management review.
- Analyzed sales space capacities based on system parameters, securing high stock availability.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Produced sales documents, finalized deals and filed records.
- Greeted and assisted customers to foster positive experiences.
Receptionist
Atlantic Chiropractic Center
Commerce, CA
05.2022 - 11.2022
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Processed payments received from patients and insurance companies accurately and promptly.
- Assisted with check-in tasks such as weighing patients, taking vitals signs or administering COVID tests when needed.
- Performed basic administrative duties such as sorting mail and maintaining filing systems.
- Greeted patients and visitors in a professional manner.
- Checked patients in and out of the clinic, verifying insurance coverage and collecting copays.
- Provided administrative support to the clinic staff, such as photocopying, filing, faxing and emailing documents.
- Greeted and checked in patients, verified insurance information, and collected co-pays.
- Assisted with scheduling follow-up appointments for discharged patients.
- Took messages from clients via telephone, recording memos and delivering to appropriate physicians or other personnel.
- Coordinated patient appointments, marking new appointments on calendar, canceling or rescheduling ay patient request and calling to confirm appointment times.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Unarmed Security Guard
Inter-Con Security Systems Inc.
Pasadena, CA
02.2021 - 12.2021
- Performed foot patrols around the property to ensure safety and security of personnel and visitors.
- Identified potential threats or hazards onsite and took appropriate action to address them in a timely manner.
- Monitored CCTV cameras, reported incidents, and responded to alarms or emergency situations.
- Assisted with special projects related to security operations such as conducting background checks on new hires.
- Conducted daily security checks of the premises, equipment, and vehicles.
- Prepared detailed incident reports when required for review by management team members.
- Inspected buildings prior to opening hours in order to identify risks or potential hazards.
- Verified identification documents presented by individuals entering the facility as part of routine security procedures.
- Observed all entrances for any signs of criminal activities or trespassers.
- Provided assistance to law enforcement officers during investigations as necessary.
- Addressed customer complaints in a polite and professional manner while adhering to company policies and procedures.
- Patrolled assigned areas to detect suspicious activity and prevented unauthorized access.
- Communicated effectively with customers in order to provide excellent customer service experience.
- Enforced property rules and regulations to ensure a safe environment for all.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Education
High School Diploma -
Schurr High School
Montebello, CA06-2020
Skills
- Marketing Analytics
- Brand Awareness
- Competitor Analysis
- Adaptability
- Problem-Solving
- Time management abilities
- Multitasking
- Bilingual
- Paperwork Processing
- Data Entry
- Call Center Operations
- Microsoft PowerPoint
Languages
English
Professional
Spanish
Professional
Timeline
Sales and Marketing Representative
MKTG
01.2023 - 06.2024
Receptionist
Atlantic Chiropractic Center
05.2022 - 11.2022
Unarmed Security Guard
Inter-Con Security Systems Inc.
02.2021 - 12.2021
High School Diploma -
Schurr High School