Angela Mercer
Arcadia
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
20
20
years of professional experience
Work History
Manager, Server and Bartender
Beef O Brady's
Arcadia
01.2007 - Current
- Supervise and evaluate employee performance
- Recruit personnel
- Order supplies
- Manage inventory of products
- Resolve customer complaints or problems
- Serving and taking orders for customers
911 Operator
DeSoto County Sheriff Office
Arcadia
09.2012 - 03.2013
- Answered 911 telephone calls to direct calls to provide information
- Maintain call records
- Operate communications equipment or systems
- Enter information into databases or software programs
Administrative Assistant
DeSoto County Board Of County Commissioners
Arcadia
03.2008 - 04.2009
- Greet visitors or callers
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individual
- Schedule meetings and keep up to date calendar
- Coordinate conferences, meetings, or special events
- Operate office equipment
Education
High School Diploma -
Skills
- Management skills
- Teambuilding
- Customer service
- Organizational skills
- Ability to multitask
- Effective communication
- Microsoft Office
Timeline
911 Operator
DeSoto County Sheriff Office
09.2012 - 03.2013
Administrative Assistant
DeSoto County Board Of County Commissioners
03.2008 - 04.2009
Manager, Server and Bartender
Beef O Brady's
01.2007 - Current