Mariana Chiper
Mchiper707@gmail.com
Alexandria,VA
Summary
Customer Service Expert with a Reputation for Going Above and Beyond!
Overview
8
8
years of professional experience
2
2
Certifications
4
4
Languages
Work History
Banquet Server, Office Administrator, Supervisor, Bartender
McCormick & Schmick'S
3 2016 - Current
- Organized office events to boost team morale and foster a positive work environment
- Coordinated meetings efficiently to ensure all team members were informed and prepared
- Maintained a well-organized filing system to facilitate easy access to important documents
- Efficiently set up banquet rooms according to event specifications and guest requirements
- Mastered effective time management techniques to handle multiple tasks and responsibilities simultaneously
- Performed regular bar inventory to ensure adequate stock levels and prevent shortages
- Demonstrated in-depth menu knowledge to provide recommendations and answer customer questions
- Expertly mixed a variety of cocktails using precise measurements and high-quality ingredients
- Managed cash handling responsibilities with accuracy and integrity throughout each shift
- Evaluated employee performance to provide constructive feedback and support professional growth
- Implemented training programs to enhance staff skills and knowledge.
Sale Representative, Coach
Coach
01.2017 - 10.2018
- Demonstrated expert product knowledge to effectively assist customers and drive sales
- Managed inventory levels to ensure products were readily available and properly stocked
- Implemented visually appealing merchandising displays to attract customers and boost sales
- Developed and executed sales strategies to meet and exceed revenue targets.
Skills
Detail Oriented
Scheduling
Problem Solving Skills
Office Administration
Management Skills
Leadership Development
Interpersonal Skills
Fine Dining Restaurant
Detail Oriented
Certification
National Registry of Food Safety Professionals.
Timeline
National Registry of Food Safety Professionals.
02-2023
Certified Store Trainer
05-2019
Sale Representative, Coach
Coach
01.2017 - 10.2018
Banquet Server, Office Administrator, Supervisor, Bartender
McCormick & Schmick'S
3 2016 - Current
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